The Peninsula Beverly Hills

Excellent service and convenient transportation.

It was a poor stay. The service was subpar, and the hotel facilities were dated. One of the breakfast staff members wasn't very fluent in English, which is unusual for American hotel staff. I had to call another staff member to help. However, the hotel printed the guest's name on the pillow, which was a nice touch. The room service was also very responsive. The most outrageous thing was that my credit card was inexplicably charged $480. After contacting the hotel, they explained that we had taken one of their Dyson hair dryers. It's unbelievable that a luxury brand like the Peninsula would resort to such derogatory behavior towards its guests. They only apologized and offered a refund after an email. At over $10,000 a night, it's simply not comparable to the similarly priced Peninsula London! The Peninsula London far surpasses the Peninsula Beverly Hills in terms of hardware, service, and software.

The hotel facilities are very good and the service is very good

Facilities: Great! Although it is an old hotel, the quality of the Peninsula has always been online! Hygiene: Very good! The room, bathroom and bedding are very clean and tidy Environment: Luxurious and elegant, every detail of the hotel shows luxury and nobility Service: Perfect! All hotel service staff are very warm and friendly, and will politely address the guests. The house car service is also perfect, and they also carefully give the guests a pillowcase with their initials! Everything is a surprise! The Peninsula is definitely the best luxury hotel in Los Angeles, everything makes people feel perfect! I will stay here again when I come to Los Angeles in the future!

The room is just a little better than the average five-star hotel, not super good. But the service is so good, the service is really nothing to say. If the budget is enough, it is very comfortable to stay

There is a very comfortable sunbathing pool on the top of the peninsula in Beverly Hills. The gym is open and very bright on the roof. The room is of good size, but there is no balcony. It is located near the Golden Triangle area and it takes only 20 minutes to walk to the famous shopping street.