Pudong Shangri-La, Shanghai

The hotel has a super convenient location! You can easily walk to the IFS, the Oriental Pearl Tower, and the Three-Piece Suit skyline landmarks. The room is fresh and comfortable, the bedding is skin-friendly, and the facilities are complete. Highly recommended for friends traveling in the area.

The hotel boasts a prime location in Lujiazui, making getting around very convenient. The lobby has a wonderful ambiance, and the accessibility features are great. The guest room was clean, quiet, and fully equipped. All the hotel staff were friendly, the service at the Horizon Club Lounge was attentive and exceptional, and the breakfast was delicious. It was a thoroughly pleasant stay.

I've stayed at many hotels of the same tier during my travels, but this one has the worst value for money. The room rate is on par with a 5-star hotel, but the service is bare-bones, and the facilities and decor are very outdated. An older building can usually be compensated for with upscale touches, but the towels and toiletries here are cheap, feeling more like a 3-star hotel. The location is okay, but the building is too low—even staying on the top floor offers no river view to speak of.

The room was comfortable, clean, and hygienic. The housekeeping staff were warm and sincere. The location is convenient, and overall the experience was excellent. The front office service manager left a deep impression—highly professional, capable, and efficient in handling complex issues in a timely manner, truly commendable. Sincere, conscientious, and highly competent, they add immense value to the guest experience. They are also adept at anticipating guests' genuine needs, patiently introducing the facilities at the fitness center, swimming pool, and tennis center with great thoroughness. Their comprehensive skill set is exceptional, and their leadership qualities truly stand out.

The hotel has a great location and excellent service. The staff were warm and very attentive during check-out, and WALLee Wang is very nice.

Great views, excellent service, and a fantastic location. A big thank you to Maisie at the front desk, and the kind male manager (whose name I forgot) who helped us during check-in on the first day. From the moment we stepped into the hotel, we felt right at home. Booking the Pudong Shangri-La, Shanghai for this trip was definitely the best decision!

The hotel is situated right on the bank of the Huangpu River, offering a fantastic location with a great vantage point for viewing the historic architecture along the Bund. The breakfast was rich and the cleanliness was spot-on. However, the room facilities are a bit dated; the showerhead and hair dryer don't match up to current chain hotel standards, and there is no smart toilet.

Stunning views and beyond expectations! They prepared the room in advance and granted a late check-out, which felt great. The Zijin Tower is close to the family activities and offers fantastic views of the Puxi/Pudong landscape. Located very close to the Oriental Pearl Tower, the room view is so good that you don't even need to visit the tower itself.