Guest User
February 21, 2026
We paid $1300 for 2 nights in a king bed room with a balcony, but on arrival were assigned a ground floor unit, dark with small patio under 2nd floor balcony - on busy walkway with lots of families going by, peeking in, making noise, etc. I asked the concierge and a room agent to change but was told no balcony kings available. Finally found wonderful room agent who found room type that we were SUPPOSED to have had. WE SHOULDN'T HAVE HAD TO GO THROUGH ALL THAT HASSLE TO GET THE ROOM TYPE THAT WE HAD ORIGINALLY RESERVED! Then on checkout we found a room charge made in the hotel restaurant that wasn't ours. Again had to make numerous calls to convince people that we had NOT made that charge. In summary: the hotel is beautiful, historic and picturesque. However it is expensive ($600+ rooms, $59/day parking, pricey meals, etc) and water at the beach is not safe due to pollution. We will go back to Coronado but plan to stay at a different hotel.