The Westin Phoenix Downtown

Ordinery hotel. Service was ok but room was quite small

Excellent in all. However, they claimed to send me of the tax receipt, but after two nights, I am still waiting.

Westin Downtown is always solid. No stress and perfect location. Driver service pulls right up to central Ave. Too easy

Clean expansive room with great city views. Luxurious bed and linens makes a great night’s sleep. Loved the robe and the rest of the amenities. Highly recommend.

The place was fabulous but with two huge problems. 1. I will put my hand on a bible and swear that the thermostat is probably motion activated and while you're sleeping, since there's no motion, my 68 degree sleep was disrupted by a hot room. You don't see this on the dial, but you also no longer hear the AC working. 2. I had no hot water in the shower. They fixed it, but then next day there was no hot water again. I complained and they comped my room one night but this doesn't make up for lack of sleep and shower and being my best for my conference.

We paid for a Club room. The first night we went down around 9:30 pm . There were around 10 or 12 preteen girls inside and no adults. They were loud, had food spread all over and attached to the only computer.