Orange Hotel (Beijing Xizhimen Xinjiekou Subway Station)

Excellent! The subway is just a 4-5 minute walk away, and there's Ziguangyuan right across the street. The hygiene is great, and the staff are all very friendly.

I didn't pay much attention when booking, but when I arrived at the hotel, the friendly front desk staff saw I had a child and proactively helped upgrade us to a room with a window. Thank you! There's a halal restaurant right across from the hotel, and their breakfast is extensive and delicious, packed with people early in the morning. It's also super convenient to the subway; I got to the International Exhibition Center in just 25 minutes this morning. Thumbs up! 👍

Exceeded expectations! It added so much convenience to our trip. The service was very thoughtful and personalized, with a refined approach to customer care. Among similar hotels within the Second Ring Road, it definitely stands out with its unique character.

The room was very dirty; there were moths, which I swatted dead on the bed. The bathroom exhaust fan wasn't working properly.

The hotel is very nice, bright, and comfortable. The cleanliness is impeccable, and everything is spotless. The facilities are complete and convenient. The staff are also warm and attentive.

The shower water control is very poor. You can only get hot water when you turn it all the way down, which is very hot. Turning it back a little bit will make it warm. It looks like there are a lot of temperature adjustments, but in fact, there are only hot and warm water. The elevator is also very simple. Everything is extremely shabby. The room is very small. The distance from the end of the bed to the TV is just enough for one person to walk. I even had to stand by the bed to open the suitcase. Disposable toothbrushes and toothpaste need to be picked up at the front desk.

Facilities: The hotel is not big, the front desk, laundry and restaurant are all on the second floor Hygiene: Cleaned very well Environment: It is convenient to eat around, close to the subway, and there is a Catholic church nearby Service: Excellent, everyone is very friendly

The hotel reception and service are very good, the front desk is enthusiastic and patient, the environment is very good, the service is thoughtful, it is clean and hygienic, the house is cleaned very well, it is very comfortable to live in, and the transportation location is convenient. It is a very good experience and I will visit often in the future. I recommend everyone to stay!

It’s not the first time I’ve stayed at Orange, and it’s not the first time I’ve been to this hotel. I’ve booked this hotel specifically for New Year’s Eve because I’ve been here before. I was looking forward to it, but I didn’t expect it to be so disappointing. This is what I did First time writing a negative review 😞 First of all, when I booked a room, I carefully watched the hotel’s introductory video and chose a room with a wall that I liked before, because I wanted a table to put things on (Picture 1). After checking in, the lady at the front desk gave me I found the room and swiped the card but the door couldn't be opened. My boyfriend went down and said that the door lock was broken. He changed rooms and upgraded them to a room with windows but very small (picture 2) on the side of the bed and TV. There was an aisle between the walls that you could walk sideways through. My boyfriend and I packed up a lot of things, but there was no room to put anything on the two bedside tables. I went down to the front desk again and asked. I also showed her the hotel’s introductory video of the room type I booked, which explained that I booked this room type. However, the front desk said that this room type was no longer available. They smashed the wall. Now the hotel does not have this room type. I said we There were a lot of things, and I wanted a room with a table. The lady at the front desk was very nice and adjusted me to another room type, saying it was one with a projector and a table. What’s even more outrageous is that there happens to be a ceiling lamp above the air conditioner. As soon as the air conditioner is turned on, dust is blown out, making the light appear all cloudy and gray😓 Then I wanted to watch the New Year's Eve party, so I lowered the projector. The projection screen was at the door of the toilet, which was quite strange, and the projector couldn't be turned on. I finally tried to turn it on, but the remote control still didn't work, and I couldn't even cast it. I couldn't see the screen and couldn't see anything. I called the front desk and the front desk told us to ask Xiaodu ourselves. He didn't know. He couldn't do it even after pressing the button. The result was that the projection couldn't be seen either. I was really speechless. The room was really dusty. I was shocked. It seemed like no one had stayed there for a long time. But it was already very late and I had changed rooms before. I was sorry to bother the lady at the front desk. This negative review is for the hotel. I feel sorry for the lady at the front desk who also received the negative review. The lady has a very good service attitude and helped us extend our check-out. She also extended our check-out by an hour because of our reasons. We checked out at three o'clock. When my boyfriend checked out, he originally had to pay 50 yuan for the room. The front desk said that he didn't have to pay 50 yuan if Ctrip gave a good review. But I'm sorry to the ladies at the front desk. I'm really disappointed. If I had to pay 50 yuan for the room. If you pay, please feel free to contact me. I'm willing to make up the money. After all, I didn't give you the good review I promised. I'm really sorry.