We arrived before check-in to ask if we could wait in the lobby, but our room was already cleaned, so we were able to check in early. The female staff member at check-in was very helpful and provided excellent information. The male staff member who helped us with our car around 8 PM when we returned to the hotel was also very kind. However, the male staff member in the lobby around 5 AM seemed to not listen to what we were asking or saying. We told him we didn't have water and had to go back to our car to get some water to drink in our room. He just looked at us blankly, didn't reply, and didn't offer us any water, as if he just acknowledged it. Haha. We were a bit confused, so we went up to our room. When we were checking out, after returning the key and having the room checked, another male staff member asked us, "Did you see the hotel's water bottles?" (as if we took them home in our bag, haha.) Um, we didn't get any water from the hotel, and the plastic water bottles left in the room were from a car service center and a PT gas station that we brought up ourselves because we told them we didn't get water from the hotel, but the staff just looked confused.
Perhaps the cleaning staff rushed to get the room ready and forgot to provide drinking water for us.
It's okay. Thank you very much for letting us check in early, but when we told them or asked for water and they didn't offer any, we were a little confused (you can check the CCTV, we explained in great detail, it felt like we were talking to ourselves 😅🤣).
The hotel is quiet and suitable for relaxation. However, parking is quite limited. The swimming pool is clean, and the amenities are exceptional for the price. Highly recommended!
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