The hotel is great, a landmark building, convenient for getting anywhere. There's a shopping mall downstairs with direct elevator access for shopping and dining. The cruise terminal is also right downstairs. However, because it's a landmark building, you have to wait for an elevator on the first floor to reach the hotel lobby on the 42nd floor, and then transfer to another elevator to your room. Having to compete for elevators on the first floor with various tourists and guests going to restaurants and bars is really bad. There should really be a dedicated elevator for hotel guests. For takeout, you have to go downstairs to pick it up yourself. The toiletries are very low-quality, truly subpar, just bulk-packaged generic stuff. For this price, individually packaged brand-name toiletries would be more appropriate. There are complimentary bottled water in the room, but everything in the minibar is charged! Breakfast is good, with a rich variety and plenty to eat, and the juice is freshly squeezed. Overall, it's still worth staying here. The changing room at the swimming pool on the 43rd floor has washing machines where you can do a quick load of laundry.
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