Angsana Laguna Phuket

Everything would be fantastic if not for the pushy cleaning staff and the construction work. Having a private beach is a huge plus, which is quite rare. The pools, bars, and the hotel's beachfront restaurant are all quite decent.

Located within a resort area, it's relatively quiet. The rooms are a decent size and come with a balcony. The hotel has direct access to the beach and offers extensive facilities for children. It is a bit dated, so most of the furnishings and equipment show signs of age, and some areas are currently undergoing renovation and maintenance. Overall, the service is quite good. It's a great choice for families traveling with kids and offers excellent value for money.

Let's start with the downsides: a taxi to Patong costs 80 RMB, and a taxi to Chalong Pier for island hopping costs 100 RMB, taking nearly an hour. This does eat into your travel time. Now for all the positives: The room came with a huge balcony overlooking the lagoon, with palm trees rustling, occasional boats passing by, and birds chirping in the trees. The room is just a 5-minute walk to the private beach, which is uncrowded. They offer a 40% discount at the restaurant, and the food isn't much more expensive than outside. The hotel provides a variety of free experience classes daily, such as paddleboarding, yoga, Muay Thai, and cycling. For each night stayed, you get a lucky draw coupon. We were incredibly lucky and won everything on offer, including a dinner, a Thai cooking class with lunch, a private Muay Thai session for three, a box of incense sticks, a ceramic jar, and two bottles of essential oils. The hotel offers free boat transfers to the neighboring Banyan Tree and SAii resorts, as well as a complimentary shuttle to a small village for dining and shopping. The best part is the room rate isn't even expensive! If you're coming to Phuket, I highly recommend staying a few days in Kata or Patong first to sort out your island excursions and shopping, then head to Angsana Laguna Phuket for a few days of pure relaxation and resort vibes.

Great location with a private, comfortable beach. Very convenient sun loungers.

Angsana Phuket Review & Honest Feedback (Stayed July 31st - August 5th) > Important Reminder for Bookers: Before making a reservation, always confirm the swimming pool renovation details with the hotel and booking platform (e.g., Trip.com) to avoid key facilities being affected by construction. Detailed Stay Experience & Suggestions: * Pool Closure & Alternatives: The hotel's main pool is currently undergoing renovation (expected to be closed until late September or even October). While Xana Beach Club and Rava Club have small pools, they are not very suitable for children under 12. * Thoughtful Solution: During our stay, hotel management allowed us to use the excellent family-friendly pool at the adjacent Banyan Tree, easily accessible via the free Laguna ferry. * Booking Pitfall: When we booked through Trip.com and inquired with both parties, neither clearly specified the exact areas affected. Future travelers are strongly advised to double-check. * Room Location & Construction Noise: Villas numbered 1110 to 1124 within the resort are closer to the renovation site and may not be ideal for booking currently. Since hotels usually confirm specific room numbers only one day before check-in, it's recommended to clarify with customer service before making a full payment. * Protecting Consumer Rights: If your trip is affected by facility closures, impacting your children's expectations and your original experience, don't hesitate to voice your concerns to the hotel and booking platform. We successfully negotiated reasonable compensation through proactive communication with Trip.com and hotel management. * Dining Recommendations: The restaurants at Angsana and Banyan Tree are definitely worth trying. We highly recommend the Italian restaurant Azura and the Thai restaurant Saffron; both are of very high quality. * Service, Transportation & Environment: The hotel service is excellent, with buggy (golf cart) transfers available within the resort. The entire Laguna area also offers shuttle buses and ferries, making for a very relaxing and comfortable overall environment. * Family Leisure & Nearby Attractions: * Oasis Spa: Highly recommended for a family experience; we had a wonderful time there. * External Excursions: Khai Island and the Elephant Park are highly recommended for children under 10; they offer a great experience.

The room overlooked the hotel's lake, offering plenty of water activities. The hotel's Laguna area is vast with multiple restaurants, all of which are excellent. The beach environment and the sunset are absolutely stunning!

A good hotel with a large territory and attentive staff. There's a renovation going on until October, so it's going to be even more beautiful. My only suggestion would be to improve the breakfast; there's enough variety, but it could be better. My stay coincided with my birthday, and the hotel surprised me with a cake, room decorations, and flowers, which was a very pleasant touch – thank you! ☺️

The service was great, and breakfast was pretty good too. I really enjoyed the pool. You definitely have to visit the Italian restaurant by the beach; their pizza is incredibly delicious. The entire resort community is worth exploring, it's really nice!