The Banjaran Hotsprings Retreat

Beautiful resort with spacious room. Fantastic service and amenities. Set in lush greenery and against the beautiful limestone caves of Ulu Kinta. Breakfast is included and offers both local and international cuisine…small servings so you can order multiple dishes. We also had dinner in Jeff’s Cellar….fabulous food albeit a little pricey.

Love the hot spring facilities offered by the hotel, especially when you get to enjoy a private hot spring and pool in the villa! And regardless of where your villa is located, there’s buggy service available 24/7. Yoga among nature was also amazing. A really nice place to relax within nature. HOWEVER, as a luxury resort, I was disappointed with the check-in service. Firstly, there wasn’t a clear indication of where the reception/lobby was, so our driver ended dropping us at the carpark. Once we were within the lobby area, it took a while for the staff to actually welcome us. Unlike the check-in service we saw another family receiving later in the day when they were dropped off at the main lobby, we immediately felt the difference. Btw, the resort should really consider lighting the direction into the lobby at night. Most of our private hire drivers have pointed poor signage/lighting to the lobby. Next, the jungle walk group was too large with only one guide. We could barely hear what the guide was saying at the back, so yes it was merely a walk for us.

Staffs were friendly, buggy service is efficient, hot spring pool was good, room was spacious and very comfort to stay, just the breakfast very limited choice. Overall still a great experience!

My third stay at The Banjaran Hotsprings Retreat. The peaceful surroundings, exceptional hospitality, and attention to detail are exactly what keep me coming back time and time again. A special highlight of this visit was dining at Jeff's Cellar. The setting inside the limestone cave is simply breathtaking, and the fine dining experience was outstanding. Another wonderful stay, and I'm already looking forward to returning again.

Hospitality & services were very good from arrival till departure. Very tranquil environment. Join the yoga session which was very good. Relax and recharge. Not to mention a sumptuous quality Ala carte buffet breakfast was good too. Will definitely return.

Very good service, yummy food, feel so relax and the privacy is good, amazing environment. One-night stay not enough, will bring my son come again when he is 12ys old, hahaha..

First, the location and the stay is amazing. It was really beautiful and relaxing. The staff and service there made it better. They were so friendly and professional. The only downside is the mosquitoes over there 😅

1. Great view and environment to relax 2. Great service, grab food help to deliver to villa 3. Nice ala carte buffet breakfast, able to customise to our needs