Hyatt Regency Maui Resort & Spa

The rooms were nice and spacious, we also enjoyed having the wristband key which makes it very convenient. Good initiatives for encouraging sustainability by by not having daily housekeeping and rewarding guests for this. The restaurants were just okay not a huge selection of Food choices. We enjoyed having the pool being open 24 hours for a late night dip. We were disappointed with housekeeping as no one came to clean the room and when we try to reach out to housekeeping on the telephone, it was an automated system which was frustrating. Using the automated system it promised that housekeeping was on the way. I was unsure about this as it was an automated system and it said it had been scheduled so I still reached out to front desk and they said they were going to send someone but alas, no one came, which was annoying. We were told that since we called at 3:30 pm and housekeeping finishes at four the window was a bit too tight when we complained about this but as I understood this was already scheduled for cleaning so not sure why this happened. We were also unsure about keeping wildlife in cages in this day and age for entertainment, perhaps it’s no longer necessary to have this kind of set up at a modern hotel.

We really enjoyed our family vacation here. It is about a 10 minute walk to Black rock where you can swim with turtles. The walk is easy and there is plenty of places to eat and drink along the way. The pool and facilities at the Hyatt are really nice. The animals including the birds are a nice touch and fun for kids.

It’s a nice resort in a great location, however plenty of hidden fees, we paid for breakfast which wasn’t anything special, scrambled eggs from powder, coffee was pretty bad and weak and you had to pay extra which we only learned about when we paid 160$ for breakfast. Lack of healthy food and not suited for people who eat healthy unprocessed food. I really liked the towel service, it was very convenient. Our room this time however (we stayed in the same hotel a week earlier) was not as great as our previous, it was more used, the fridge constantly leaking, and the air con did not work as well as in the previous room (it was ground floor with garden) And the worst thing was, I requested a quiet room but we got one of the connected rooms and we could not fall asleep till round 23:00 when a screaming family next door finally put their kids to bed. It was really noisy. Big plus for the pools and hot tub. They really were nice

Good service. Great location. Friendly staff. Facilities are good.

never disappoint at Hyatt regency but little old our room. very nice trip in Maui.

Excellent