Fairfield Inn Huntsville

When we checked in it was very nice as we were there for the Rod Stewart concert that nite & since the room was ready, we were able to go to our room an hour earlier than the regular 4:00 check-in. However, we realized that the ac didn't seem to be working. When we got back from having an early dinner, we had to get ready for the concert so we didn't have time to tell the frontdesk the ac wasn't coming on. We had to leave for the concert, but when we returned we told them about the lack of ac, they came right away & checked it to see what they could do to make come on. The desk clerk checked the unit & tried to restart the ac. At first, the ac still didn't work so the clerk said he would move us to another room, but he would have to check his computer as to what room he could put us in. While he was gone the ac came on in our room & started cooling immediately, so we stayed in our the rest of our stay & the ac worked fine. The clerk was very efficient & very concerned & helpful. We breakfast the next morning was very good & we had great eggs, sauage, waffles, yogurt, orange juice & plenty of it, as the breakfast was until 10am & we slept in since the concert ran long & we were tired, but everything was still good & we very much enjoyed & appreciated the pleasant service from the attendant, he asked if there was anything we needed or wanted. This has been our 4th or 5th stay at a Fairfield property & we've been pleased with each stay. We will stay again at a Fairfield. A+

There wasn't any breakfast menu only coffee. Clean staff was very polite and wasn't hard on my billfold

No room service for all 3 nights I was there. Did get a note slipped under the door saying it was due to a staffing shortage & I could request clean towels.

The staff were friendly, and the hotel was clean. The location is convenient, with plenty of nearby stores and restaurants. The only downside was the nighttime noise from cars and loud music in the parking lot and neighboring parking lots, which made it hard to sleep.

The staff was friendly and the property was clean enough. There was a good selection for breakfast including non-dairy milk which is important to me. They were even nice enough to keep my ice-packs in their freezer.

The staff was friendly and helpful. The elevator did not work, had to take stairs to second floor. The ice machine did not work. Had to go to first floor for ice

Courtesy Training I did t appreciate the lack of privacy at check in The clerk was quite blunt and loud. She just called out information from behind the desk— reciting from her computer private info ( email, phone number ). this was with other guests waiting in the area. It was very unprofessional. I would have preferred a print out to review and verify my information. She didn’t go Over my total charges and what is being added until I asked after she just directed Me to insert my card. She then had me remove so she could tell me the amounts I would be charged before I authorize a charge on my credit card.

Lovely property with a nice indoor pool and clean, comfortable rooms. Breakfast was good. Would definitely stay again.

Great weekend stay Great stay for a weekend trip. Staff was super-friendly and went above and beyond to make sure we were comfortable. I would definitely stay here again.