Alegria Colonial Mar Mar Aquafun

I am sure we all have experiences of All inclusive and what you get. This hotel takes it for us to an all time low. On arrival you have to pay 10 euros pp for a coded wrist band to your room. Reception then explain that to go back at 10.00 on your last day to get deposit back but give you a voucer for lunch on your last day. Last day Reception now say leave room at 11.00 come back at 12.00. Cut off wrist bands now you cannot get any drinks or snacks anywhere in the hotel. You can keep wrist bands if you surrender your deposits for us 60 euros having already paid 60 euros to keep a room on till we left at 16.45. Day light robbery! Arrival on bus you arr dropped atound 5 minutes away at a bus stop despite there being a large car park in front of the hotel. Even worse on pick up as we had to be at the bus stop waiting in 35 degrees, and around 50 guests for almost 30 minutes. Reception and views of the 5 levels are impressive but don't get your hopes up as based on our rooms (261 & 263) the standard of the rooms is at best 2 star. AC only operated on 1 speed and temp did not change, no extract in bath rooms and mould across ceilings and cheap sliding doors with damaged handle. Room has a safe (extra cost), mini fridge (no water), kettle, coffee & tea & 2 double beds with limited storage. When I asked for tea & coffee to be replenished the Reception advised these are complimentary on arrival only and not refilled? Grouting and detail in bathroom is poor with black spot and large gaps and generally poorly maintained. Restaurant, food again poor quality, generally warm at best and too small a restaurant meaning peak times cramped and long queues for food. Lunch time worst example with queues from restaurant to reception around 100 people queuing for 30 minutes or more to get lunch. Poolside services, can only be described as a burger van staffed by 2 people, chips, burgers, hot dogs, margarita pizza, donuts, melon, toasted ham n cheese sandwich. Only one ever hot of the hot foods was the pizza if you were lucky. Burger van has no seating, 2 umbrellas to cover people at the counter everyone else stands on hot tiled floor tiles for up to 25/30 minutes at peak. Staff spoke very little english and more than happy to setve queue jumping Spanish guests and have long conversations whilst other guest wait. Poolside toilets are poor quality portacabin type facilities with no locks, damaged flushers and regularly full of toilet paper despite signs and bins. Pool bar way to small, limited seating and under staffed meaning again long queues for drinks, snacks & ice lollies. Pools opened at 10.00, water park (11.00) were good for kids and small pool and slides for smaller children was the highlight and grand kids loved these. Quite pool 11.00) is the only place you can try & swim and is about 10m by 30m. Life guards lack any motivation and pool opened late every day and also wandered off for up to 10 minutes. Quite rules only applied to non-spanish g

⭐️⭐️⭐️⭐️ A great family holiday – the kids absolutely loved it! We’ve just returned from a week at Alegria Colonial Mar Aqua Fun and overall we had a really lovely holiday. I’d give it a solid 4 out of 5. The hotel itself was clean and the staff were lovely, especially the reception staff, pool bar staff and the staff at the snack truck, who were all really friendly and helpful. The rooms were lovely and spacious and the beds were absolutely massive, which was a bonus! The only slight struggle for us was having a walk-in shower rather than a bath with a 1 year old, but we managed and it certainly wasn’t a major issue. The pools and water slides were brilliant and definitely one of the highlights for us. The kids had the best time, my 7-year-old actually said it was “the best week of his life”, which probably says more than any review could! The main thing that lets the hotel down slightly is the location. It’s quite a long walk along the beach to the marina, especially when you have young children with you, and the surrounding area is definitely more residential than touristy. That didn’t bother us at all – you’re in Spain, so of course there are going to be Spanish people! I find it quite bizarre that people in a lot of reviews are complaining about there being Spanish people at a hotel in Spain but it’s worth knowing if you’re expecting lots of tourist shops, bars and restaurants right outside the hotel. The beach is also pebbles and dusty rather than sandy, so don’t go expecting to spend your days building sandcastles! Having said that, bizarrely the beach was probably my toddler’s favourite part of the entire holiday even if he was absolutely filthy within seconds We stayed All Inclusive and honestly couldn’t complain about the food. There were some lovely meat choices, plenty of pasta, salads etc. It’s typical all inclusive food, but certainly not bad, and after reading some of the reviews just before we travelled I was actually expecting it to be much worse! Because we have young children, we tended to go down early for breakfast and the evening meal and never had to queue or struggle to find a table. We did sometimes notice quite a big queue forming as we were leaving though, so I think your experience with the restaurant could depend a lot on what time you choose to eat. The pool bar and snack truck were also really good for All Inclusive guests. Being able to get both small and large bottles of water included was brilliant and saved us having to keep buying them from a shop. Cornetto-style ice creams were included too, and the snack truck had burgers, chicken nuggets, chips, pizza, cheese & ham toasties, hot dogs, doughnuts and watermelon – perfect when you’ve got hungry kids who don’t want to leave the pool! Overall, we had a great family holiday. The hotel is clean, the rooms are spacious, the staff are lovely, the pools and slides are fantastic for children and we were pleasantly surprised by the All Inclusive food. The l

We are still here and have one full day to go. I just don’t understand all the negative reviews. Yes alot of Spanish tourists but we are in Spain. The Spanish children have been amazing at playing football and all children have been playing together from whatever country they are from. My son is neurodiverse and again everyone has been absolutely brilliant with their awareness and acceptance. If you speak to reception about any adjustments you may need, they will gladly help. If you don’t make them aware they can’t help. Yes sunbeds they say no one can put their towels down early, but they have let people. It’s the sunbeds with the umbrellas that go early. Food has been ok! It is not just all beige. I would definitely come back here and I am going to let everyone know this hotel is amazing.