Hampton Inn & Suites North Conway

We checked in. No warm cookies that are the usual tradition. The front desk said it's because the hotel is under renovation and they are short staffed to have people bake the cookies. We booked the hotel only for the hot tub and water park being mentioned as warm water when we called to make the booking the day before. We come in and the water in the pool is freezing and the hot tub is out of order. A complete disappointment for the adults and the kids in our party. We paid extra and booked this property over the Hilton garden inn that is a totally new and cleaner property for these specific amenities. A total disappointment as we called and made sure before the booking.

First night AC wasnt working and the room was changed in the second night only after insistence. Room wasnt cleaned for 3 days continuous despite requests. There was just too much noise from the room ceiling, may be the walls are too thin and it is difficult to have a sound sleep

The kids had great time with the waterslides. Rooms are very clean. They were great with allergies at breakfast. Would definitely stay again.

Very friendly staff at check in. Also, very pleasant and friendly young lady at breakfast. Excellent breakfast with many choices.

Hotel Breakfast was very nice . Water slide was wonderful. Only issue I had I would drive by hotel couldn’t see the sign .