Cosmo Apartments Marina – Auditori

The worst thing about this apartment is that you have to travel about 20 mins to collect the keys. Our flight arrived at 10am so I contacted the company to ask if I could collect the keys on the way from the airport. I also said I would be happy to not enter the property before3pm. They told me they’d see what they could do but never got back to me. I stopped on the way back from the airport and the rudely told me no, it’s company policy to wait until the rooms are ready. This meant a further taxi there and back later on. When we arrived at 4pm, the room was not ready! Absolute joke. Wasn’t overly comfortable. No teabags or any other niceties. Large balconies on either side of the apartment but no chairs or tables so nowhere to sit outside. The shower looked nice but was like standing in drizzly rain and the temperature gauge did not work. I was charged a €200 deposit. We were told that the return of this would depend on how clean we left the apartment. We always make sure we leave hotels etc. respectfully but felt that the deposit should be for breakages rather than taking out the rubbish and sweeping floors. I definitely would not stay here again.