I have stayed in many American hotels, and I need to comment on this one. The facilities and breakfast are quite satisfactory. There is a large supermarket next door with everything you need. It is actually quite good. It is worth mentioning that the waiter did not come to clean my room. After staying for half a month, he only came to ask me every other day. After that, no one came for three days. I walked out of the room to have breakfast. The room next to me I was cleaning, and I said good morning to the waiter, thinking that it was finally my turn to clean my room. When I finished eating and came back from doing errands, it was still not cleaned. The trash can in the room was full, and the towels were piled up. There is no need to replace it after use. The next day I told the waiter who was cleaning in the corridor and asked her to clean the room. She actually asked me what I needed to do. I said change the trash can, change towels, replenish room consumables, etc.😵💫, this Isn't it outrageous? When I checked out, the front desk clerk pretended not to see me and had a very cold attitude. So I can only say that this hotel is not friendly to Chinese people, and its basic services are not up to standard. It is not worthy of the name Hilton. The room rate is so expensive, and it does not get the basic services it should have.
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