Shilo Inn Suites Salem

Unbelievable. There's know way you can get a better room for the rate there asking. Very friendly staff and was super impressed with everything. Will be my go to Hotel going forward. Thank you for a great experience.

Excellent service, friendly staff and nice amenities. Recommended.

My room was clean, quiet and comfortable. It had all of the things I needed to feel at home. The covered parking was convenient and the staff were friendly and helpful especially evening the desk person Alexis. She was fun to talk to, informative friendly and super helpful. When I come back to Salem I will definitely stay at The Shiloh Inn again.

The room was very clean, cozy and the front desk lady was so sweet and very accommodating.

While not super up-to-date, the room was very roomy and spotless. It is pet-friendly so worked for our weekend in Salem. The front desk staff were friendly. We didn’t encounter any other staff during our stay. There was no breakfast offered do cannot comment on that. (I think the breakfast room was bring renovated.) The hotel is tall and set back off the street behind a diner and small ***** mall. The entrance to pull into to reach the hotel was not immediately obvious at night because the signage was low, unlit and included a list of other businesses.

No one on site when checking in, took about 15 minutes for someone to come to the front desk. Hallways smell like pee. Bed bugs on bed

Have stayed previously and it was a lot better. Requested to have clean towels daily, had to go to front desk to get towels. Was informed they were short staffed. Understand being shortstaffed; however, stayed seven days and room was only straightened out two days. Also, the last two nights I was there there was people running in the hallways and talking loud and music after midnight.

The reception desk was very good at explaining how important it was to keep your car parked in between two ends of the hotel in order for you to avoid getting towed. Parking was close to the building and around the building. The front desk was able to find my reservation very quickly so I could tell that they were prepared. Another client has said that she was really busy but she still is very kind and happy. I really appreciated her positive customer service mindset. She explained different things for me. Went up to my room and I was impressed with house Spacey the room was. I was more impressed that the building itself probably of course is not the newest but it was very well cared for very clean and had so much space to put your personal belongings too. Just going into the room was a large mirror in front of the sink and the counter space around the sink was large enough then there was a lower counter space next to that attached where you could put your other belongings or your tote bags. Then when you walked into the space close to your bed bed sheets were folded under the mattress tightly clean everything the counters were clean that you put you're provided a little bit of everything. I was grateful for some hotels that have a lower price like this one had for me you don't get soap or conditioner or anything like that but this place did have all the basics. The offered you soap of course for your hands so for bathing a small shampoo small conditioner extra toilet paper.