Shilo Inn Suites Salem

Unbelievable. There's know way you can get a better room for the rate there asking. Very friendly staff and was super impressed with everything. Will be my go to Hotel going forward. Thank you for a great experience.

Excellent service, friendly staff and nice amenities. Recommended.

Check in was ok but clerk was busy lecturing me on how things worked so finally get floor we were on and were greeted with car pee smell very stained up carpet finally in room all furniture was gross broken down and straight worn out! The bed was good enough but the pillows were just old lumpy and terrible. We walk out of the building to walk dogs to be greeted every time by people smoking right by the door which we had to walk thru the pet area was covered in tall weeds. This entire property has changed. I’m pretty sure they have several people who are taking up permanent residence at this location, felt more like a flop house than hotel. This will be my last time staying there

Pros: cheap, clean. Staff was nice. Cons: sketchy area, feels like 1970s in rooms and exterior. Bed was awful, tiny pillows either concrete hard or super soft with no support. Entrance feels bare, smelled like garlic all on the 3rd floor. TV had mostly purple picture. The only saving grace .. we only had to deal with it for 1 night.

1. Pictures did not match what we showed up to. 2. The entire place reeks of urine and cigarettes 3. Sketchy people were coming in and out of the hotel, rooms and around the parking lot. Honestly none of us did feel safe and we would bring our valuables with us. 4. We had to close our door hard, almost slam it close, as it would not close properly 5. The room at first looked fine, but looking at it closer it was disgusting. The floor was sticky. The bed, pillows and sheets had a weird smell mixed with cigarettes. 6. Towels had weird stains on them 7. The shower curtain had very questionable dark brown stains/droplets on them 8. Sleeping was almost impossible. People would make noise at all hours, dragging and moving stuff around. People yelling and arguing. Honestly it was like walking into a shelter. 9. Almost no one was ever at the front desk. I would not recommend this place and would rather spend extra money at the nicer hotels around. And at least feel safer and clean.

Everything was great, and the person at the front desk brought decaf packets to my room when she wasn't able to find them quickly at her station. 🙂

Staff smoked right outside the door. Someone else’s fecal matter came up in our toilet!!! Not an offer to come up and sanitize our toilet. Construction manager was rude and condescending when I was confused about the parking. If I could’ve canceled without being charged I would have.

No, they canceled my reservation before I arrived. The text apologized and said the property was closed.