Pan Pacific Singapore

This was my first time in Singapore, so I chose this hotel for its location. The views were absolutely stunning, with Marina Bay Sands, the Merlion, the ocean, and the beautiful nightscape all visible – I was completely satisfied. I had access to the lounge, and if I had checked in earlier, I could have enjoyed afternoon tea. However, given the variety of food offered during the evening cocktail hour, it was a good decision to arrive hungry! For breakfast, I could choose between different venues. Since I don't drink champagne, I skipped the lounge and went to the larger dining area, which offered a vast array of international dishes. The staff were all very lively and energetic, and the food, atmosphere, and everything else was simply wonderful. My trip to Singapore with my daughter turned out to be a fantastic memory. I will definitely be back!

The location is good, and the service is decent. For Singapore, where space is at a premium, the bed size met my expectations when I booked. The panoramic elevator is a major highlight, offering great views.

Facilities: Pretty good, the swimming pool is lovely, and the gym is quite spacious. However, the hotel's air conditioning is really strong, so definitely bring a jacket. Cleanliness: It's acceptable. I didn't experience the issues I'd read about in other reviews. Pacific Club Privileges: I'm a bit disappointed that the dessert hour, which I'd seen advertised online, is no longer available. However, the snacks for afternoon tea and evening cocktails are decent, and the breakfast selection is also good. I just went too late and didn't get a great seat. If you want a table with a nice view, you have to snag it quickly, and their seating is assigned, not self-selected, which is a bit inconvenient. Don't order the Singapore Sling; the one on Singapore Airlines is much better. 😂

Everything exceeded our expectations! The location is super convenient, with the Marina Centre and Promenade stations right on either side of the hotel, making it easy to transfer to various places. You can even walk directly to Marina Bay Sands.

I really have to vent about this hotel! 1. I checked in on May 11th, and I was greeted in the lobby by a very enthusiastic Chinese-speaking guy who told me my room was on the 22nd floor, how great the view was, and how to change elevators. However, when I was checking in, the tall, thin, bespectacled (Indian- or Bangladeshi-looking?) staff member changed my room to the 17th floor. I thought about it and decided to let it go; I was exhausted from a day of flying and just wanted to rest. Well, when I got to the room, I was completely stunned. There was a door in the room that connected directly to the adjacent room! I immediately went to the front desk to inquire, and that Indian-looking staff member told me that all the rooms I booked were like that. I double-checked, asking if all so-called Executive Balcony rooms had a connecting door between two rooms??? He said yes. (I was shocked!!!) I strongly demanded a room change and was told it would take an hour. In the end, I had no choice but to drag my tired body and wait. 2. The room was incredibly damp, with a musty smell, and the duvet was especially moist and clammy. 3. This hotel claims to be 5-star, but the bath towel had a large hole, the pillows had blood and stains, and the sheets and duvet had holes. It was absolutely shocking!!!! I spoke with the manager, and the result was that they offered us one day's breakfast? Am I so desperate for food that I'm trying to con you out of breakfast? 4. In short, if you're traveling to Singapore for leisure or business and want to stay near Marina Bay, choose this hotel with extreme caution, seriously! Besides the location, it has absolutely no redeeming qualities!!!

A really great experience, it exceeded my expectations. The hotel front desk staff were excellent, very thoughtful in arranging rooms for guests checking in at different times, and tried their best to put family members on the same floor for convenience. The hotel lobby is very distinctive, and checking out was also a breeze. Highly recommend.