Hotel & Spa Riad Al Jazira

Don’t miss a chance to stay here. Very helpful staff. Beautiful Riad in central location

Totally agree with the other five star reviews. Son & Wife scouted extensively and chose this location to host 10th anniversary destination “renewing of vows” including 26 guests. They rented entire Riad. The facility was/is timeless/magical and the staff (Yassine & many others) coordinated transportation, excursions, guides and anything/everything the guests requested/required. We did have toddlers & a baby in the group and staff/guides assisted with strollers/car seats, etc. Throughout our stay they treated us as family. Marrakesh itself is a step back in history. Riad AL Jazira provides an immersion into that experience while providing many of the modern accommodations that we (spoiled) travelers expect.

Overall, I had a mixed experience at this place. The staff were absolutely amazing 10/10. Everyone was very kind, helpful, and welcoming, which really made a difference during my stay. However, there were a few downsides. The breakfast became repetitive, as the same items were served every day, which got tiring after a while. I also noticed that the bedsheets were only changed every two days, which wasn’t very comfortable for me. The Wi-Fi was another issue it only worked properly at the reception area. Thankfully, I had my own data; otherwise, staying connected would have been difficult. As for the spa, the hammam experience wasn’t great, but on a positive note, the massage itself was very good and relaxing. In summary, the staff and massage were highlights, but improvements are needed with the Wi-Fi, housekeeping frequency, breakfast variety, and hammam experience.

The room was clean, lovely and friendly staff. In a good area, I felt totally safe.

Musty smell in rooms, tiny bathrooms , pool dirty, quality of food was moderate. Overall very disorganized Inefficient local resources Internet ok, friendly staff I got injured on bed frame due to the tight spaces getting to the bathroom. There are much better RIADS in the area

Great staff, great breakfast, great location, great bed. The terrace and the interior are lovely and truly Marrocon style. I recommend as a wonderful place to stay in Marrakech. We truly loved our stay there and for sure we will come back to Al Jazira.

Dirty musty smell in rooms, Dark, small And sharp bed frames Food was marginal, if offered at all. Staff mostly not available for help. No waters except on first nite. Dirty rooftop for a yoga practice. Dirty plunge pool. There are much better riads in the area.

Very clean and welcoming place. Had a really good time and will go again.