The RuMa Hotel and Residences
Tue, Oct 27
-
Fri, Oct 30
3 nights
The RuMa Hotel and Residences

Experience The RuMa Hotel and Residences, a 5-star hotel in Kuala Lumpur. It holds a rating of 9.5/10 from 1693 reviews, combining quality and value, with rates starting at US$158.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

WynSnow by Wyndham Suites KLCC: 0.19 km away

Kuala Lumpur Convention Centre: 0.17 km away

Aquaria KLCC: 0.17 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese,American,Asian

Food & Drink: Room service, Snack bar, Restaurant, Bar, Lobby bar

The RuMa Hotel and Residences

Certified Sustainable
No. 5 of Instagrammable Hotels in Malaysia
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Highlights
Excellent service
Ideal location
Chinese New Year activities
Scenic outdoor pool
Zen vibes
+4 more
Amenities
All amenities
Property Description
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we got a deluxe twin room and it was very spacious and clean, we enjoyed our stay very much
Surroundings
Attraction: Petronas Twin Towers
(770m)
Shopping: Pavilion Kuala Lumpur
(670m)
Attraction: Kuala Lumpur Convention Centre
(480m)
Subway station: Bukit Bintang
(1.0 km)
Attraction: Kuala Lumpur City Centre Park
(260m)
Train station: Raja Chulan (MR7)
(660m)
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7

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Corner Studio City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Corner Studio Twin Tower View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Grand King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Grand Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Grand Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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9

Deluxe Suite KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Grand Studio KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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Higher than 89% of similar properties in Kuala Lumpur
This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Kuala Lumpur
208 recent reviews
No negative reviews in the past month
Ooi Saw Boey
September 14, 2026
KL haze thus most of time we stay in hotel room. It's like rumah. Felt comfortable. The stuff are friendly. He allowed us to check in earlier to take a rest due to early flight. We are very happy as hotel provide a lot of bottle refill water. Not like others hotel you have to ask for it. Free snack are good for us since we spent some time in the room. Waking distance to klcc park to see Pokemon display and event for 30th anniversary. Only thing to improve is few like cal food can see oil stain on the plate, oil not hot enough before put food inside I think 🤔
Guest User
September 13, 2026
Was here for anniversary staycation, loved the service they provided. Breakfast was good and enjoyed quiet room ambience. Had a peaceful night sleep.
Guest User
September 10, 2026
We were so impressed the moment we walked into the room. It feels so homey and spacious. The staff members were friendly and very helpful. Breakfast was ok as well, but no pork unfortunately.
Guest User
September 9, 2026
Good high quality hotel with great swimming pool and redtaurants. Atas offers delicious korea bbq. 😋😋
Guest User
September 6, 2026
After much deliberation among The Ritz-Carlton, The RuMa, and EQ, we chose The RuMa Hotel for our Kuala Lumpur stay, and the conclusion is: absolutely delighted! 📍 **Excellent Location, Quiet Yet Central** The hotel is situated in the heart of Kuala Lumpur's Golden Triangle, just a 5-10 minute walk to KLCC and Pavilion, making shopping incredibly convenient. The biggest surprise was how quiet the street was despite being in the city center; there weren't many motorbikes zooming by. It truly offers a peaceful retreat amidst the hustle and bustle – you get convenience without sacrificing a good night's sleep. The only minor drawback is that the soundproofing isn't the best; you can hear conversations from other rooms when walking in the hallway. 🍳 **Amazing Breakfast, A Feast for the Palate** Breakfast on the M floor offers a wide array of choices – Western breakfast, Chinese dim sum, and local Malay breakfast options. Coffee and egg dishes are made to order, which is a thoughtful touch. 🤝 **Attentive Service, A Home Away From Home** The service deserves full marks! The hotel doesn't require a deposit, and the mini-fridge in the room is complimentary. The staff are incredibly enthusiastic, always offering to help with luggage and collecting food deliveries. 🎨 **Stunning Design, A Perfect Blend of Nanyang Charm and Modern Luxury** The entire hotel is a work of art! The lobby features a magnificent double-helix staircase and traditional Malay Kebaya attire. The room design embodies a Nanyang retro style with wooden louvre windows, ceiling fans, and artistic accents. It's a truly relaxing and pleasant environment. For the last leg of our honeymoon, we weren't looking for flashy extravagance, but rather a tranquil and memorable experience. The RuMa Hotel perfectly delivered this balance, providing a ceremonial yet incredibly comfortable conclusion to our honeymoon story.
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Irina Martynova
September 2, 2026
Excellent hotel in a perfect location: between the Petronas Towers and Pavilion shopping mall. The service is great, and the hotel's cuisine is very tasty. Everything inside is new and stylish. What slightly spoiled the experience was that my card didn't work when paying, even though it worked everywhere else in the city, in all shops and restaurants. I had to pay in Euros.
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Guest User
August 31, 2026
The Nanyang-style decor is stunning, and the staff's service attitude is excellent. They even helped us retrieve our food delivery when it went to the wrong address, which was incredibly friendly.
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Anonymous User
August 23, 2026
I booked The RuMa Hotel because of its prime location in Kuala Lumpur, which is undeniably convenient. That said, I was extremely disappointed with the room hygiene. There were visible stains on the mattress under the duvet, and the bed linen was left untidy. I was staying alone and didn’t use the left bed at all. I only noticed the stains there by accident, which means the issue was there before I checked in. For a premium‑rate hotel to fall short on basic cleanliness has completely spoiled my stay. I have kept photos as evidence of the issue. Far cleaner alternatives are available for the same budget, and I would not recommend this property.
Guest User
August 31, 2026
Spectacular hotel, truly exceptional in every aspect, from its central location to the breakfast, cleanliness, swimming pool, and everything else. The room is very spacious with a bathroom that has a bathtub. The cleanliness is perfect, and the room service is just as good. There's a minibar that's refilled multiple times a day. The breakfast is rich and varied with many choices, and the cuisine is refined with sophisticated dishes. The infinity pool is very beautiful, and the gym is convenient with brand-new equipment. One of the most beautiful hotels in terms of both design and service. Highly recommended and exceptional. 10/10
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Certified Sustainable

This property has been certified as sustainable by Vireo to the GSTC Criteria

Services & Amenities

ATAS
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Brunch, Lunch, Dinner
Dining options: Reservations available
Business hours: [Tues - Sun] 12:00-14:30, 18:00-22:00
SEVEN Lobby Bar
Style: A la carte
Cuisine: International
Open for: Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
The LIBRARI
Style: A la carte
Cuisine: International
Open for: Afternoon tea
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
SANTAI Pool Bar and Lounge
Style: A la carte
Cuisine: International
Open for: Brunch, Lunch, Dinner, Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra crib: Free

Breakfast
CuisineWestern, Chinese, American, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
MYR 67.00 (approx. US$16.41) per person
Children 12–17 years old
MYR 133.00 (approx. US$32.58) per person
Adult
Buffet:MYR 133.00 (approx. US$32.58) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 300.00 (approx. US$73.49) per night.
Deposit Payment MethodsThis property accepts credit cards, debit cards, third party payment services and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: The Ruma Hotel and Residence
  • Opened: 2018
  • Number of Rooms: 253
Phone:+60-3-27780888
Email:reservations@theruma.com
Located just steps away from the Petronas Twin Towers, Suria KLCC, and Pavilion Kuala Lumpur, The RuMa Hotel and Residences is an urban sanctuary that redefines Malaysian luxury — expressed through design, service, and cuisine. Recognised with One MICHELIN Key 2025 for its exceptional hostmanship, the hotel’s 253 elegantly appointed rooms and suites blend local character with modern comfort, offering a tranquil sense of home in the heart of the city. Guests can indulge in refined Malaysian flavours at ATAS, unwind over handcrafted cocktails at SEVEN Lobby Bar, savour locally inspired afternoon tea at The LIBRARI, or bask by the infinity pool at SANTAI Pool Bar and Lounge. The sixth-floor UR SPA and 24-hour fitness centre provide a serene retreat above the city, while the hotel’s versatile event spaces — designed for intimate gatherings, private celebrations, and corporate occasions — embody The RuMa’s hallmark of genuine warmth, quiet sophistication, and a deep sense of place that makes every moment truly memorable.

You might be wondering

What are the check-in and check-out times at The RuMa Hotel and Residences?

Check-in time at The RuMa Hotel and Residences starts at 15:00, and check-out time is by 12:00.

Does The RuMa Hotel and Residences have a pool?

Yes, The RuMa Hotel and Residences has a swimming pool for guests.

Does The RuMa Hotel and Residences allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at The RuMa Hotel and Residences.

Does The RuMa Hotel and Residences offer breakfast?

Yes, The RuMa Hotel and Residences offers breakfast for guests. Breakfast options include Western, Chinese, American, Asian.

How much does it cost to stay at The RuMa Hotel and Residences for my dates?

Room prices at The RuMa Hotel and Residences vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

What’s the cancellation policy at The RuMa Hotel and Residences?

The cancellation policy at The RuMa Hotel and Residences depends on your room type and booking terms.

Does The RuMa Hotel and Residences offer airport transfers?

Yes, The RuMa Hotel and Residences offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.