I recently stayed at this hotel and had a mixed experience.
On the positive side, the hotel was very clean and well maintained. The amenities were excellent, including a swimming pool, gym, bar, spa, and several food eateries, which made the stay convenient and enjoyable.
However, there are several areas that need improvement. The air conditioning in the room was not cool enough and was not effective, making the room uncomfortable at times. The rooms are also due for renovation, as they look quite dated. The Wi-Fi connection was poor, especially since we were staying on a higher floor, making it difficult to use the internet reliably. Another issue was the lack of soundproofing we could clearly hear conversations and noise from neighbouring rooms, which affected our rest. Lastly, the reception service was quite slow, and the check-in/check-out process took longer than expected.
Overall, the hotel has good facilities and cleanliness, but improvements to the rooms, air conditioning, Wi-Fi, soundproofing, and reception efficiency would greatly enhance the guest experience.
