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The Crew Hotel Kualanamu International Airport
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The Crew Hotel Kualanamu International Airport

Experience The Crew Hotel Kualanamu International Airport, a 3-star hotel in Tumpatan Nibung. It holds a rating of 8.6/10 from 79 reviews, combining quality and value, with rates starting at THB 563.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Masjid Arraudhah: 0.21 km away

3d museum Kualanamu: 0.14 km away

Magic Eye 3D Art Museum: 0.14 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Room service, Restaurant

The above hotel prices are based on Trip.com for January 17-January 23.

The Crew Hotel Kualanamu International Airport

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Highlights
Free airport drop-off
Excellent service
Free parking
Ideal location
Amenities
All amenities
Property Description
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Very clean and friendly place. Staffs are very helpful Highly recommended .
Surroundings
Airport: Kualanamu International Airport
(8.4 km)
Train: Kualanamu
(8.4 km)
Train: Bandar Khalipah
(9.8 km)
Landmarks: Magic Eye 3D Art Museum
(140m)
Landmarks: 3d museum Kualanamu
(140m)
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9

Business Class King Room

1 King bed
Has window
Air conditioning
Refrigerator
TV
Private toilet
Room Details
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7

Business Class Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Private toilet
Room Details
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7

Economy Class

1 King bed
Non-smoking
Air conditioning
Refrigerator
TV
Private toilet
Room Details
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6

Economy Class Twin Room

2 Single bed
Non-smoking
TV
Room Details
Check Availability

This property hasn't received any negative reviews in the past 7 months.
Average for similar properties in Tumpatan Nibung
Most Mentioned
Review summary
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Strategic Location: Most users praised the hotel’s proximity to the airport and availability of free shuttle services for airport transfers.(based on 10 reviews)
E‍l‍m‍u‍t
September 25, 2025
This hotel is very close to Kualanamu Airport, about 20 minutes by car. The Wi-Fi service is fast, and the password even made me smile. The reception staff were friendly and efficient, but when I asked for help with the luggage trolley, the communication with the staff on the ground was a bit slow to respond to the pager. In the end, we only waited a few minutes, not hours, so it wasn’t a big problem. The room was comfortable, just right for a transit stay while waiting for the next flight.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 10, 2025
ANNONCE MENSONGÈRE , FUYEZ !!!! 1 - Le wifi ne capte pas dans les chambres, le personnel vous conseille de vous déplacer dans l’hôtel pour avoir le wifi. 2 - les chambres ne ressemble pas à celle sur la photo, faites attention ! 3 - les frigos ne fonctionne dans quasiment aucune chambres ! ( frigo sans prise électrique) 4 - le matériel n’est pas entretenu, la climatisation fait un bruit insupportable, et nous avons entendu des gros bourdonnement électrique toutes la nuit ! 5 - nous avons beaucoup d’excréments de rats sur notre fenêtre 6 - pour rentre à l’hôtel ou repartir, vous devez payer 5000 de parking même si le taxi viens juste vous chercher c’est inacceptable ! Hôtel à fuir clairement , nous avons sollicité le personnel pour changer de chambre, ils nous ont fait attendre 4h, pour nous mettre dans une autre chambres avec les mêmes problèmes !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 6, 2025
Very clean and friendly place. Staffs are very helpful Highly recommended .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 13, 2025
Good 1. Location is quite good , very near to airport. 2. Staff is very good, ready to help and service. 3. Room quite clean Bad 1. The smoking smells is very terrible in the hallways, room also got some smells. But the staff is very good to help spray fragrant. 2. Bed is very old, it sounds when slightly turn over on the bed 3. The water dispenser in bathroom is quite broken, no hot water, only slighlty warm water .. 4. The breakfast provided .... Suggestion: Try to book Business class instead of Economic class which is quite terrible. There's no room to upgrade, it's full.
B‍a‍N‍y‍L‍i‍C‍i‍o‍u‍S
October 29, 2025
Nearby to Kuala Namu Airport, it's a decent hotel to stay before entering Medan on the next day morning ,staff were nice, breakfast provided
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2025
Conveniently located near the airport and offers good value for money. While the place was clean, the overall cleanliness could use some improvement, and the exhaust fan wasn't functioning.
Original TextTranslation provided by Google
E‍d‍g‍e‍l‍o‍s‍e
July 15, 2025
Quite close from the airport. Not fussy, everything is quite straightforward. The provided breakfast is not bad. Worth it for the price.
S‍i‍t‍i‍ ‍N‍o‍r‍ ‍A‍m‍i‍r‍a‍h
June 4, 2025
The hotel is nea tor the airport (15min) and they provide free shuttle service. Bed is comfortable, but the cleanliness needs to be improved. Overall, it is okay to stay for a night before an early morning flight. Breakfast provided is good. Indomaret and cafes nearby.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Property Description

  • Opened: 1990
  • Number of Rooms: 150
Phone:+62-82365211199
With a stay at The Crew Hotel Kualanamu International Airport in Medan, you'll be 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace. This spa hotel is 11.9 mi (19.1 km) from Great Mosque of Medan and 12.1 mi (19.4 km) from Tjong A Fie's Mansion.

Take time to pamper yourself with a visit to the full-service spa.

Satisfy your appetite for lunch or dinner at Cockpit, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours).

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at The Crew Hotel Kualanamu International Airport?

Check-in time at The Crew Hotel Kualanamu International Airport starts at 14:00, and check-out time is by 12:00.

Does The Crew Hotel Kualanamu International Airport have a pool?

No, The Crew Hotel Kualanamu International Airport does not have a pool for guests.

Are pets allowed at The Crew Hotel Kualanamu International Airport?

No, pets are not allowed at The Crew Hotel Kualanamu International Airport.

Does The Crew Hotel Kualanamu International Airport serve breakfast?

No, The Crew Hotel Kualanamu International Airport does not provide breakfast.

How much does it cost to stay at The Crew Hotel Kualanamu International Airport?

Room prices at The Crew Hotel Kualanamu International Airport vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Crew Hotel Kualanamu International Airport from the nearest airport?

The nearest airport is Kualanamu International Airport, located about 11 mins from hotel by car (8.4 km) away.

What’s the cancellation policy at The Crew Hotel Kualanamu International Airport?

The cancellation policy at The Crew Hotel Kualanamu International Airport depends on your room type and booking terms.

Does The Crew Hotel Kualanamu International Airport offer airport transfers?

Yes, The Crew Hotel Kualanamu International Airport provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportMedan Kuala Namu Airport
Distance to Airport8.43KM
Nearest Train StationKualanamu
Distance to Train Station8.35KM
Average Price FromTHB645
Hotel Star Rating3