Hotel Indigo SHENZHEN OVERSEAS CHINESE TOWN by IHG

Great location right opposite Window of the World, making it perfect for our family gathering. A European-style hotel with great aesthetics and very pleasant color schemes. The room was spacious and clean, featuring an extra-large bathtub. The bedding and sofa were both very comfortable, and there's a shower stool in the bathroom, which is very considerate for elderly guests. The breakfast was rich and varied. Shannier provided online service, and the check-in experience was great. Thank you for the room upgrade—it was a wonderful experience. This place is definitely on our repeat-stay list, and we will definitely come back again.

This is my second stay at Hotel Indigo. I love the hotel's interior design. This time, Samantha upgraded me to a room with a balcony, which offers a better view and a more spacious layout. Right next door are the Yitian Holiday Plaza and the OCT subway station, making dining, shopping, and entertainment super convenient.

The hotel's location is fantastic. This is the sixth hotel we've stayed at during our trip to the Greater Bay Area with elderly family members, and it's the first time I've been praised for choosing such a great spot. Right across the street, there's a large shopping mall with restaurants, a supermarket, a cinema, and a cat café/pet shop, with the subway station located directly downstairs. While our room didn't have a view of Window of the World, looking out from the window at the end of the hallway gave us a view of the attraction's night scenery. Hailing a taxi is very convenient, and it's quite close to the Shenzhen Bay Port. The hotel service is exceptionally attentive. Before we even checked in, the concierge had already helped us receive several packages, and they were all delivered together to our room upon arrival. We ordered food delivery a few times, which the concierge also accepted; we just had to call the front desk to arrange for the delivery robot. The whole process was very smooth. We took advantage of the hotel's weekend shuttle bus to Nantou Ancient Town. Since there were no other guests, it ended up being a private car ride for us, and the driver enthusiastically gave us a tour guide along the way and even pointed out where the return subway station was! The housekeeping staff were also very efficient, handling requests for extra items and cleaning quickly and thoroughly. The hotel breakfast is extensive, featuring both Chinese and Western options, along with various congees, fermented glutinous rice soup with egg drops, and a variety of desserts. ————————— The following are just some notes for the hotel that didn't really affect our stay: The bathroom door is a bit odd—it has a handle but no lock, so it can't be fully closed and only stays ajar. Also a bit baffling are the light switches in the room; the circuits for the LED strips seem a bit crossed, as the switch controls and the lighting modes didn't quite match up. The color and size of the black switches also looked a bit out of place overall. During our stay, there seemed to be a brief power outage/trip for a few seconds, after which the 'Do Not Disturb' blue light (or switch) stopped working.

Located near OCT (Overseas Chinese Town), it offers convenient transportation and nicely decorated rooms. The lighting design is particularly well-thought-out—the bedside nightlight syncs with the bathroom light. Also, the breakfast chef is very nice.

The hotel was very clean, the service was excellent, and Jess at the front desk was so welcoming. I arrived quite late, but she still gave me a warm and detailed introduction. I'm not sure if she noticed how tired I was, but she even gave me a complimentary coffee voucher for the next day. I really appreciate it!

The lobby is stunning with retro mosaic flooring, fresh floral arrangements, white stairs, and warm, lovely staff—it perfectly captures the charm of a luxury resort. The rooms are spacious and uniquely decorated. A casual stroll takes you to Window of the World and Yitian Holiday Plaza. The location is fantastic, with easy access to both the subway and taxis, and a great selection of tasty restaurants right across the street. It's ideal for family getaways and trips with friends, but it would be an even more pleasant surprise for business travelers. P.S. The outdoor pool is gorgeous and huge—too bad I didn't have time to enjoy it.

Great location with complete surrounding facilities, including Yitian Holiday Plaza and a supermarket. Convenient transportation. The room was clean, and Shannier provided attentive service. We had a very comfortable stay ✨