Staybridge Suites RENO by IHG

I really like this hotel. We tried it after staying at the Sonesta ES twice and not enjoying it the second time. The rooms and facilities at Staybridge are great and the staff fabulous (shout out José at breakfast!). The food is really wonderful - the breakfast had lots of options, and there is a Happy Hour with food held M-W. My husband is tall, so we always have to have a king-size bed, which Staybridge has, and it was very comfortable. The door separating the bedroom from the main room kept out noise, which was helpful for early morning Zoom meetings. We have family in the area and my husband and I already discussed how we will be staying here again when we come back. Thanks so much for making our trip great!

Another great stay in Reno!! Great check in. The room was spacious and clean! Staff was very friendly and the amenities were perfect!

Great Place to Stay This place is great. The employees are ALL very nice, the beds and pillows are extremely comfortable, the breakfast is good and the location is super pretty , quiet and very secluded. I highly recommend this hotel. They even offer free parking on the property. I loved my stay here.

No title Usually this is a great stay. We ended up having to throw away the groceries we had bought due to malfunctioning refrigerator that would not keep food cold. Staff acted indifferent when issue was brought up. This cost us a lot of money in food that we had to toss into the garbage. Very unfortunate given that this is an expensive place to stay. We stay here most often when in Reno, but have now started looking at other properties.

Good but missing some points Stayed here with our family of five, our three daughters ages 11 nine and two months. Nothing was terrible, some things we didn’t know about such as having a dishwasher with dishes in the room, which was nice but the towel rack that was supposed to be on the back of the door was broke and we had nowhere to really hang towels that we had used, and to go off of that we never had a room service sign The do not disturb, etc. so we never got new towels. I had to go get towels from the front. We had also run out of toilet paper that we also had to go get our trash built up so we took our own trash out several times to the kitchen area. Our Card kept demagnetizing so every time we get up to the room, we had to go back down to the customer service desk and get it re-magnetized or whatever that was frustrating especially with a handful of bags and our baby. No towels at the pool which was unfortunate combined with the no towel replenish from our room… There was stains, what looks like snot on the wall behind the curtains in the front room but staff seemed nice, bed was comfy, pull out couch had some questionable stains as well on the bottom of the cushions ?? Room 308

Clean premises, comfortable beds and bedding, staff was great (from front desk, to breakfast buffet staff), location was excellent (beautiful landscape, walkable, close to amenities)