Staybridge Suites RENO by IHG

Spacious room given to us two bathrooms and 2 separate rooms which was awesome, clean but a little outdated Friendly staff, breakfast ( continental) not bad and clean kitchen

Everything was fabulous as usual. We’ve stayed there before and will choose to stay there again anytime we’re in the Reno area. Thank you

Right off the bat was a warm and friendly welcome at the front desk. From the lobby/fireplace and clean room/kitchen to the pool and ease of the layout of the property, it accommodated 6 of us perfectly! My new home away from home.

I really like this hotel. We tried it after staying at the Sonesta ES twice and not enjoying it the second time. The rooms and facilities at Staybridge are great and the staff fabulous (shout out José at breakfast!). The food is really wonderful - the breakfast had lots of options, and there is a Happy Hour with food held M-W. My husband is tall, so we always have to have a king-size bed, which Staybridge has, and it was very comfortable. The door separating the bedroom from the main room kept out noise, which was helpful for early morning Zoom meetings. We have family in the area and my husband and I already discussed how we will be staying here again when we come back. Thanks so much for making our trip great!

Everyone was Great, helpful, caring. Felt very much like home.

Another great stay in Reno!! Great check in. The room was spacious and clean! Staff was very friendly and the amenities were perfect!

Our room had a new small fridge put in but had no ice maker, which is usually not an issue but, the water hose from the sink to the old ice maker was not hooked to anything. And would pour water out of all over the floor in the kitchen. The maintenance guy came in and instead of capping off the hose he just turned the water to the entire kitchen off. I then asked for another room and they told me they were completely booked until Christmas. Also, the first person to use the restroom. The toilet was clogged instantly they had to then go to the third floor to find the only plunger that they apparently had on site. The room we booked was supposed to sleep six with a pullout couch, but apparently they had replaced the couch with one that did not pull out as well, causing one of my children to have to sleep on the floor. Overall breakfast was great. Front desk was great maintenance guy not so great. All of this could’ve been avoided by them switching us rooms. When we checked in they offered us several different floors to choose from so I knew they had other rooms available.

Great Place to Stay This place is great. The employees are ALL very nice, the beds and pillows are extremely comfortable, the breakfast is good and the location is super pretty , quiet and very secluded. I highly recommend this hotel. They even offer free parking on the property. I loved my stay here.

No title Usually this is a great stay. We ended up having to throw away the groceries we had bought due to malfunctioning refrigerator that would not keep food cold. Staff acted indifferent when issue was brought up. This cost us a lot of money in food that we had to toss into the garbage. Very unfortunate given that this is an expensive place to stay. We stay here most often when in Reno, but have now started looking at other properties.