This is a pleasant place to stay overall, but considering the price it charges, they really need to upgrade their service and amenities. The property itself is nice in terms of location and vibe, but it's not very well-maintained that you wouldn't expect at this price point. It also lacks basic 4-star amenities; for instance, there's no regular restaurant service where you can just walk in and order a meal for lunch or dinner, the food is tasty, no doubt, but you have to plan your meals in advance rather than enjoying the convenience of an on-demand dining experience. Round-the-clock service is simply not available since the staff clocks off by around 9:30 or 10:00 PM, making it function more like an Airbnb than a proper hotel. Another major issue is the telecom network—there is literally no phone reception in the area, and you might end up picking up a Laos network instead, which is quite frustrating; thankfully, the property has good WiFi, so you can easily stay connected to the world through that. That said, the staff themselves are wonderful, very polite, pleasant, and genuinely helpful with most things, which does make the stay more comfortable. That really covered for everything during my stay. However, there's also no proper power backup in case of outages, which is concerning for a property at this rate. So yes, it's a decent place if you go in with the right expectations and don't mind limited service hours and network issues.
