Trilogy Hotel Montgomery, Autograph Collection

The air conditioning essentially did not work in one of the rooms, the phones were not connected in the room, light bulbs were out, the text messaging valet service did not work properly, the refrigerator in one of the rooms did not work at all, and the staff had a laissez-faire approach to the entire process.

Extremely friendly and helpful staff. Both restaurants were very good. Convenient location and beautiful property.

The staff was nice and accommodating. The room was clean and comfortable. Would stay again if I were ever in Montgomery again and would recommend to others as well.

Absolutely amazing staff and location. Will definitely stay again when in Montgomery

Second time staying here and probably last. Tried to book room thru their website. Was more than ******* and wouldn’t match and I’m a Marriott member and still wouldn’t do anything. So booked thru *******. Room was dusty and didn’t even give new glasses after we used them. Then 2x our key card stopped working. Asked to talk to a manager. Was given a number to call. Called and it just rang so couldn’t leave a number. Then called and asked front desk to have someone call back. Still nothing. Hotel is nice and great location but maybe want to check elsewhere

Great location Near legacy museum and some good/great restaurants. The decor at the hotel was Wonderful and really felt like a boutique hotel

We enjoyed our stay at Trilogy. The hotel, staff, property was outstanding in every way. Highly recommend this hotel!

While the hotel looks nice and is generally clean, dealing with the staff was very difficult. I was overcharged and had to spend weeks contacting them repeatedly to get a refund. It was a frustrating and time-consuming experience. It will be very hard for me to stay at this hotel again.

Great place to stay . Shame the roof top outside area was closed for two days