Is St. Rigas desperate for money or something? Three hours after I checked out, they charged my credit card another $400! I called the hotel, and they said it was because I 'smoked'! But I explained why: I did burn incense in the room to make it smell better, every day for three days. I was told that burning incense wasn't allowed, but if that's the case, the hotel should have informed me immediately, not charged $400 from my security deposit account without my knowledge after I'd left. Including the $600 deposit I paid at check-in, they kept a total of $1000, all because I burned incense during my stay! And then I was told I could 'talk to our clean lady'? Can a cleaner decide a hotel's charges and policies? Unheard of! It sounds like they're just looking for an excuse to pocket money. If this were a 2-star hotel, I might understand, since they'd be 'desperate for money'! But for a 5-star hotel to come up with such a ridiculous reason for a charge is truly a disgrace to their 5-star integrity! So, be cautious when booking this hotel, and even more cautious when handing over your credit card at check-in if you don't want to be charged unfairly! Services: terrible! Facilities: old and worn.
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