It’s incredibly frustrating to deal with a "bait and switch" like that, especially when you’ve planned a trip so far in advance. It sounds like a total nightmare. Here is a rephrased version that keeps your frustration and the specific facts but uses completely different wording: Title: A Total Bait-and-Switch – Stay Away! The online gallery for this Market Street location is a complete work of fiction. I arrived expecting the clean, professional environment shown in the ads, but the reality was a property in total decay. The moment I stepped into the lobby, the atmosphere was sour—marked by a strange odor and a front desk staff that clearly didn't care to be there. The room was the final straw. It reeked, and the furniture and lampshades were covered in literal stains. I didn't even unzip my suitcase. Within five minutes of crossing the threshold, I was back at the desk demanding to check out because the conditions were simply unsanitary. What makes it worse is their predatory "cancellation" logic. Despite the fact that I refused to stay in such filth, they insisted on pocketing two nights' worth of my 8-night booking, hiding behind a 24-hour policy. I booked this back in March; there is no way I could have predicted the hotel would be this dilapidated. Charging a guest for a room that isn't even fit for use is highway robbery. This place needs to be gutted and renovated from the ground up. Do yourself a favor and book literally anywhere else.
