Fairfield Inn & Suites Plainville

Hotel in very good location condition is fairly good

Must have been under staffed over the weekend. Trash was full every where. The room I was first given had an alarm going off that you could hear from the room above so they gave us another room we had to move to. I was also surprised to see the pealing wallpaper in the rooms. Next time I think I'll save the money and stay elsewhere.

Only problem I had was my flight landed early & I need to check in before 3 pm but the service was excellent

The property was clean. And I liked the attached restaurant to the hotel. It was convenient and good.

Yvonne was super helpful. She addressed all my questions and was super courteous. Will definitely stay again

Arrived on a Friday afternoon, was informed after we checked in that the elevator was out of service, this property should have informed us of this before check in, they intentionally checked us in then informed us after we had checked in, this is bad business! I feel they should have hire someone one to help guest with rhier luggage. The elevator was out from Friday to the following Tuesday this is unacceptable. Marriott should take thier name off this hotel because they are a bad representation of the Marriott Brand. It's more of a Motel 6 category. Waste of my money for sure!

The Only Elevator and the Ice Machine on the 4th Floor were out of order. The Breakfast was adequate. This hotel does NOT live up to the standards of a Marriott Hotel.

Arrived to check in Friday, April 24, 2026. Desk clerk said we have a little problem----the elevator is not operating your room is on the 4th floor. Clerk said elevator was out for two days so far however, upon researching more recent reviews truth was elevator was out since April 11 or 13 there was time to notify us of the fact and give us an option . may not have been an issue but the fact is when we made the reservation for a handicap room due to severe osteoarthritis in my knees -. No for warning just we don't have a handicap room on first floor available No offer to help us find another place and now we are past refundable time. We were offered a 2 queen bed room for same price after 6 hours in a car and a Friday evening and having to be someplace else right after check we accepted reluctantly.. The room was unable to be controlled comfortably it was either too hot or too cold,. The water had to run no lie 5 minutes to warm up. The toilet was THE LOWEST I've ever seen and the toilet seat itself was loose and moved all over. Again not conducive for my knees. Continental Breakfast was acceptable could have been warmer as it was chilly out and it was cold in dining area. When I made the reservations I read reviews saw nothing alarming until it was.Reservation was made March 7 elevator out April 11. Poor Business all around. Sidewalks outside all chopped up and poorly patched