Saybrook Point Resort & Marina

I have stayed here many times over the past years...I was not knocked out by the overall stay. They call themselves a resort and in a way they are but I question their ability to provide excellent service. On my arrival rgere was no bellman so thr shift manager helped me. When I checked in I was supposed to get a room with garden view and a queen bed. The first room that they gave me was windowless and very small. I was paying 800 a night for my room.and it was a mandatory 2 mights. Room service breakfast was 50 dollars and a drink( bloody mary) and a diet coke was 36. As for the pool there are no chairs because people can use a pool membership even if they weren't staying. I paid for it but there was no chair. The house phone doesn't work. I reported it to the front desk but nothing happen. The nicest and most helpful person was the bell man and the Friday manager. The feeling of comfort a attention seems to be taking a bavk seat By the way I also hosted a dinner at fresh salt...the restaurant on premise...that was perfect and the service was excellent. Maybe the desk should be trained by the resto front of house

It’s a nice hotel on the marina, the room was spacious and clean, and the outdoor pool was nice however it was dirty both in the afternoon and in the morning. There were clumps of hair floating around. Our room looked over the parking lot and the car alarms were annoying. The room also shook a few times as if in a earthquake so there’s something structurally wrong. It’s not soundproof either. Nice hotel in a nice location but way overpriced. For what we paid I expected luxury but this was not that. The restaurant staff was lovely and the food was good, expensive but good.

Room was not made up until 2:00 pm. No box of tissues in room. Air conditioning did not work properly. Staff didn’t tell us you needed a sticker to go to the town beach. Very limited restaurant choices. Poor mattress. One star is all I would give this overpriced hotel.

The chairs on the deck were horrible so uncomfortable and the music was like you’re in a funeral home lol

I normally hesitate booking hotels out of town that aren't name brand, however, I am so glad that we 'accidentally' came across this place. I can't say enough good things about this hotel--it is super clean, comfortable beds, the rooms are amazing and the pool area with the steam room and sauna were incredible. The restaurant was top notch. I am still trying to recreated their chicken salad sandwich.

I’ve stayed at the hotel many times and the fact that I keep going back is evidence of how great a place it is. I recommend it to all visitors of the Connecticut River Valley.

The hotel and marina is a great waterfront property with a nice restaurant, bars, pool (indoor and out) and a spa. The rooms are all recently refurbished and the outdoor amenities for food and drink while watching the boats come in and out of the marina has a great vibe. The staff could not be more accommodating .. overall a great place to stay while traveling through Connecticut (by boat pr by car!)... we have been coming for years and it never disappoints! Lawrence Neustadter

Everything was great. Loved our room. Only issue was the hot water . It took a long time and never really got hot in the shower.

The only thing negative was my wife's fish and chips at dinner. The fish had an ammonia taste but the server graciously removed it from the bill. The Resort and amenities were top notch. I will definitely stay again in the future