Universal Hotel Urumqi
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Universal Hotel Urumqi

Discover Universal Hotel Urumqi, an 5-star stay in Urumqi. With a score of 9.4/10 based on 2343 reviews, it offers an outstanding blend of quality and value, with prices starting from US$51.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Xinjiang Science and Technology Museum: 0.8 km away

Xinjiang Library: 0.22 km away

The First Affiliated Hospital of Xinjiang Medical University - Hospital History Exhibition Hall: 0.68 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room service, Cafe, Restaurant, Halal meals provided, Lobby bar

Universal Hotel Urumqi

No. 5 of Premium Hotels in Urumqi
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We Price Match
China travel essentials
Mountain view room
Scenic nightscapes
Excellent service
Ideal location
Indoor heated pool
+5 more
Amenities
All amenities
Property Description
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This old hotel is very clean, hygienic, and quiet! The front desk service was excellent!
Surroundings
Metro: Xinjiang Library
(<100m)
Metro: Zhongyinggong
(770m)
Airport: Urumqi Tianshan International Airport
(15.6 km)
Train: Wulumuqi Railway Station
(8.0 km)
Train: Wulumuqinan Railway Station
(8.4 km)
Landmarks: Xinjiang Library
(220m)
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3

Executive Double Room

1 Queen bed
46m² | Floor: 21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Deluxe Double Room

1 Queen bed
40-47m² | Floor: 17-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Superior Double Room

1 Queen bed
33m² | Floor: 5-16
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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11

Deluxe Business Room

1 Queen bed
55m² | Floor: 5-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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7

Superior Room (2 Beds)

2 Single bed
33m² | Floor: 5-16
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
11

Deluxe Room (2 Beds)

2 Single bed
40-47m² | Floor: 17-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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12

Executive Suite

1 Queen bed
85m² | Floor: 22-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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3

Business Suite

1 Queen bed
65m² | Floor: 5-16
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Urumqi
b‍r‍a‍n‍d‍y‍1‍8
April 7, 2026
Let's start with the positives. The lobby is truly grand, and the price was reasonable. They upgraded my room without any hassle, and they provided purified bottled water (Baisui Mountain brand) with unlimited refills. However, the downsides were so bad that I literally couldn't sleep. In early April in Urumqi, the rooms facing the sun were probably around 30 degrees Celsius (86 Fahrenheit), but the air conditioning couldn't be turned on. Even with a fan provided, it was still unbearably hot, making it impossible to get any sleep.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 1, 2026
Upon arrival, the front desk upgraded our room. It was spacious, well-lit, and clean. The parking lot was also very large. I suggest the hotel install charging stations for electric vehicles.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 30, 2026
The lobby is beautiful. As soon as we entered, someone greeted us and helped with our luggage. Check-in was very quick, and the front desk staff were professional.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 24, 2026
The room was clean, the service was great, and the buffet at the restaurant was also good. Highly recommended.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2026
Metro station just 2 min walk, connecting all scenic spots and directly to airport by just 5 RMB, no more worries about traffic jam and expensive taxi. Service is excellent, allowed me to early check in as my flight arrived super early in the morning. Will absolutely choose here if I come to Urumqi agai.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2026
The hygiene was good, and the service was excellent. They even had a robot delivering meals! The internet was decent. Overall, it was a good experience, and I would come back again.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 10, 2026
This old hotel is very clean, hygienic, and quiet! The front desk service was excellent!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 19, 2025
Ms. Tian at the front desk was incredibly professional! She enthusiastically upgraded our room, thoughtfully reminded us about the temperature, and provided the museum's operating hours! The breakfast was great and very extensive! The location is convenient, and parking is free!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 17, 2025
The front desk staff were incredibly warm, thoughtful, and professional! They even upgraded our room. The water temperature wasn't great, I just made do with my shower, hope that can be improved. Breakfast was good, and Kardir, the junior supervisor, provided excellent service as well!
Original TextTranslation provided by Google

Services & Amenities

餐厅
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 13:00-15:30, 19:00-22:30
环球国际大酒店粤式茶点
Cuisine: Cantonese
Open for: Brunch, Lunch
Business hours: [Mon - Sun] 11:00-15:30
环球国际大酒店·清餐店
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 13:00-15:30, 19:00-22:00

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 08:00-11:00 Open
HeightFee
Children under 1.1m in height
Free
Children between 1.1–1.3m in height
CNY 65.00 (approx. US$9.53) per person
Children over 1.3m in height
CNY 115.00 (approx. US$16.87) per person
Adult
Buffet:CNY 115.00 (approx. US$16.87) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2013
  • Number of Rooms: 358
Phone:+86-991-3330999
Universal Hotel Urumqi was redecorated and reopening on April 28, 2013 with special cultures of Western Region into modern style, making it a unique scene in the hotels on the Silk Road. Located in central Urumqi, Xinjiang, the hotel is just a 20-minute drive to the international airport and rail station. There are 358 fashionable and refined guest rooms covered with high-speed networks in the 28-stories building.
The three distinctive restaurants and Lobby Bar gives you satisfied comfort in the modern style. And the exhibition center has conference and banquet venues covering 2,500 m2, with advanced facilities and meeting your needs.
The indoor thermostatic swimming pool and the Fitness Center is the ideal choice the leisure and business trip.

You might be wondering

What are the check-in and check-out times at Universal Hotel Urumqi?

Check-in time at Universal Hotel Urumqi starts at 14:00, and check-out time is by 12:00.

Does Universal Hotel Urumqi have a pool?

Yes, Universal Hotel Urumqi has a swimming pool for guests.

Are pets allowed at Universal Hotel Urumqi?

No, pets are not allowed at Universal Hotel Urumqi.

Does Universal Hotel Urumqi serve breakfast?

Yes, Universal Hotel Urumqi serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Universal Hotel Urumqi?

Room prices at Universal Hotel Urumqi vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Universal Hotel Urumqi from the nearest airport?

The nearest airport is Urumqi Tianshan International Airport, located about 31 mins from hotel by car (15.6 km) away.

What’s the cancellation policy at Universal Hotel Urumqi?

The cancellation policy at Universal Hotel Urumqi depends on your room type and booking terms.

Does Universal Hotel Urumqi offer airport transfers?

Yes, Universal Hotel Urumqi offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportUrumqi Airport
Distance to Airport15.59KM
Nearest Train StationWulumuqi Railway Station
Distance to Train Station7.98KM
Nearest Subway StationXinjiang Library
Distance to Subway Station0.06KM
Average Price FromUSD216
Hotel Star Rating5