For clarity, my rating is based off my experience with luxury hotels of similar class and price. For reference, we are a middle-aged couple with lots of luxury travel experience and stayed in an Alpine cabin for three nights, celebrating a milestone birthday. It was our first time visiting Big Sky. We drove to the resort, having spent the day in Yellowstone. The alpine cabin was worth the premium price and added distance from the main lodge to us since we value privacy and a quiet location. The cabin had lovely warm interior design, was spacious, filled with natural light, and had a beautiful view. It was clean (for the most part), had spacious storage, a wonderful soaking tub, dyson hairdryer, and built-in plugs to charge electronics. One of the best features of this resort is how immersed you feel in nature; I believe the architecture lends itself to maximizing the beautiful surroundings. While we unfortunately did not see the resident moose during our stay, we know it was in the area, as we saw hoof prints in the mud and droppings indicating it was close by. The included breakfast at Wildwood was very enjoyable and substantial. There was a large buffet but you can also order from the menu. The only negative of this restaurant, particularly in the morning, is how short-staffed they are. We waited too long for service one morning and missed ordering off the menu because we had a planned activity to get to. So, allow for some extra time if you plan on ordering off the menu here. We ate dinner one night at Wildwood and enjoyed our beautifully composed entrees, and while pricey, we did not feel price-gouged to the extreme level we did when we went to their other restaurant—Akira Back. We would not recommend that restaurant— the extremely small portions and mid-level sushi does not warrant their prices. Which leads to one of the reasons I rate this a three-star experience vs. a five-star. Everything, including luxury travel, is expensive now. But at some point it becomes gross and feels as though you are being taken advantage of. This resort loves upcharges ($7 upcharge for blue cheese olives in a martini?) and does not do an adequate job explaining what is included vs, excluded in their many fees. It’s very at odds with their brand, as when you are welcomed you are told that you are “now family” in a long speech. It doesn’t sit right with this customer. It feels disingenuous. The second reason this was a three-star stay are the many staff missteps, some which can be dismissed since most staff are new and still in training but there is no discount to the consumer for being repeatedly let down by staff. They need to improve with communication and execution. Other negatives for me: bed quality (way too soft) and endocrine-disrupting level of highly fragranced products throughout the resort. Other positives for me: The Moonshack bar, Dear Joshephine atmosphere and mocktails, extensive trail network, spa facilities, excluding th
