InterContinental Hotels CHONGQING RAFFLES CITY by IHG

We stayed at InterContinental Raffles City Chongqing for 3 days and 2 nights as the final stop of our two-week family holiday in Sichuan, and overall, it was a memorable experience. Upon arrival, the concierge team was efficient and helpful, taking care of our luggage and guiding us smoothly to the 42nd floor for check-in. The front desk staff were courteous and friendly, making the process pleasant. If there is a welcome drink for arriving guests would have been a nice touch—small gestures can go a long way in creating a warm first impression. Our room (5901) was impeccably clean and offered stunning views of the city and rivers. However, we did not rest well due to the firmness of the bed and the dry room environment. I only raised this feedback during check-out and was informed that mattress padding and an in-room humidifier could have been arranged upon request. This was the first time we encountered such an issue during our entire Sichuan trip, so it caught us a little off guard—but it was a good reminder to reach out promptly for assistance. Breakfast was a definite highlight of our stay. The spread offered a fantastic variety with delicious flavours, catering to both local and international preferences. The service crew were attentive and proactive, making the dining experience enjoyable and well-managed. My children were slightly disappointed that the souvenir packs typically offered to young guests were out of stock, as they had received similar welcome gifts at other hotels during our trip. The hotel’s location is truly outstanding. Situated within the iconic Raffles City Chongqing complex, it offers breathtaking views of the confluence of the Yangtze and Jialing Rivers. It is also very conveniently located—adjacent to Chaotianmen Square and within walking distance to Hongya Cave. A special mention goes to the customer care team for preparing a birthday cake and greeting card for my daughter, who is turning nine. She was absolutely over the moon, and we truly appreciated the thoughtful gesture and attention to detail. Overall, InterContinental Raffles City Chongqing is a well-located luxury hotel with excellent service standards, outstanding breakfast offerings, and thoughtful touches that made our family stay memorable.