I was happy with this hotel from the moment I arrived. The doorman, whose name I didn't catch, proactively opened the car door and helped with my luggage. Seeing I had a child with me, he even took all my bags to the lobby while I checked in. Lin Jiankai at the front desk handled my check-in, patiently answering all my questions. I requested a quiet room and ended up on the top floor. The room was a good distance from the executive lounge, so it was very quiet, yet still conveniently located for easy access to the lounge.
My visit to Xiamen for the May Day holiday was primarily due to the hotel's excellent transportation links. It was a 30-minute taxi ride to the Botanical Garden (due to holiday traffic), and less than 10 minutes by taxi to SM and MixC malls. The hotel itself is connected to Panji Center, which offers a variety of dining options and a cinema. As soon as we checked in, we went to Tongren Siji Coconut Chicken, which was only about 50 meters from the front desk – so convenient and delicious!
When I got to the room, I initially thought it might not be very bright based on the online photos, but it was actually very well-lit. You could also request staff to open the windows. I didn't take photos when I first entered, and later the room got a bit messy, so I didn't bother. A few details about the room really stood out: a shoe shine kit and cloth, and by the bathtub, there were disposable tub liners, a loofah, and bath salts. These little touches are a huge plus for me, as many hotels only provide these upon request. The next day, the cleaning lady even left a pack of Heart to Heart facial tissues by the sink, which I think speaks to the quality of the hotel's amenities. Again, many five-star hotels have tissues that fall apart easily.
Now, for the executive lounge: The afternoon tea offers three types of pastries and fruit. While not extensive in variety, the quality of the pastries is superb and very tasty. As someone with high standards for desserts, I give Panji Hilton's desserts a five-star rating. Happy Hour, starting at 6:00 PM, is even more impressive, with at least seven or eight hot dishes. On the first night, there was black garlic duck soup, and on the second night, morel mushroom chicken soup, along with roasted lamb. The evening desserts were different from the afternoon selection, and again, they were absolutely delicious! Also, there's a lovely staff member in the lounge, Ms. Cao Mengying, who is incredibly professional. Not only did she provide meticulous service in the lounge, but since I was staying on that floor, she would always greet me whenever I left or returned, making me feel truly at home.
The hotel's smart features are also up-to-date, with an electric toilet in the room and robots that can deliver meals. Regarding service, I had an unexpected injury at the hotel. Trip.com's customer service followed up promptly and with concern, and the hotel also handled it very efficiently. They even called the next day to check on my wound and left a box of cheese sticks in the fridge for me. For other requests, like mineral water, Kung Fu tea sets, and bed rails, the hotel provided everything I needed. Thumbs up!
Due to work, I'll be coming to Xiamen often in the future, and I will definitely choose Panji Hilton again next time!
Original TextTranslation provided by AI
