Location
* Excellent location, within walking distance of The Bund and Nanjing Road (20-30mins)
* Nice restaurant next door worth visiting. We used the pharmacy and hairdresser down the road.
* There is a convenience store around the corner with a wide range of useful items, including food, drinks, fruit, umbrellas and ponchos.
* Entrance does not always allow car to drop off/pick up passengers
* Best to select the road to the left of the hotel to order DIDI.
Staff & Service
* Staff were very helpful and accommodating.
* Assisted with ordering food for delivery to room as we don’t have Chinese mobile number to set up *******.
* Allowed food deliveries to the restaurant/bar during the evening when food was not served.
* When our flight was cancelled, the hotel provided a complimentary late check-out until 2pm.
* Helped us to book a six-seater car to the train station for ¥300.
* Umbrellas were available to borrow.
Food & Drinks
* Has restaurant for buffet breakfast, which was very cheap and fair for the price paid. There was a lunch menu with lots of varieties, but we didn’t try them.
* Food delivery to the room was convenient.
* Free drinks voucher provided upon check in for two free drinks and two half price drink offers.
* No food was served in the bar/restaurant during the evening, which was inconvenient when we were stuck indoors because of the typhoon.
* The view was excellent from the bar, but we only got a glimpse of it as it was raining really heavy.
Laundry
* Very convenient laundry room on the 2nd floor.
* Washing cycle took around 36 minutes.
* Dryer operated in 10-minute increments and dried clothes quickly.
* Detergent was automatically included.
* Laundry facilities were only available until 10pm.
Room
* Room was very cold.
* Cold air continued blowing even when the air-conditioning settings were switched off - especially above the sofa bed area.
* Very spacious room with two double beds and a sofa bed.
* Bottles of water available. There is also a microwave and extra sink in the room.
Nearby Amenities
* Convenience store around the corner with a good selection of snacks, drinks and fresh fruit.
* Also sold useful emergency items such as umbrellas and ponchos, although some items were expensive.
* Pharmacy and hairdresser within easy walking distance.