Dorsett Kai Tak

First of all, it truly lives up to its five-star rating! The front desk staff were incredibly helpful. And the housekeeping department was excellent too! The only minor issue I had was that the pillows were a bit too flat and soft, but after calling the front desk, the hotel provided me with a pair of latex pillows. Because there were so many guests, the hotel gave me a free upgrade to a king-size room. It even had two refrigerators! And a bathtub… though, there was only one trash can in the entire room, located in the bathroom. Charging options: Three-pin plugs, USB, or Type-C.

Perfect! I originally booked a stadium-view room, but they upgraded me to a suite for free upon arrival, which was fantastic. It's incredibly convenient for concerts, and even the artists' staff stay here. All in all, it's the best choice for attending a show. The staff were super friendly too. Full marks!

The room was very spacious and bright, clean and hygienic. The breakfast was also delicious. It's right next to the Kai Tak main venue, with a dedicated passage directly to the concert. The service staff were all very warm and thoughtful, especially Isaac and Linda.

Polite staff and clean rooms. There are complimentary drinks for guests in the lobby. The view from the window and the surrounding area are impressive. There's a supermarket and various shops nearby.

Here's a detailed review to help you out if you're staying at the hotel: The cross-border bus goes straight to Kai Tak Sports Park. Get off and walk straight (don't go over the footbridge) for about 10 minutes to reach the hotel (it's basically just circling the sports park). The Kai Tak staff are incredibly enthusiastic and will give you directions!👏 ✅ The hotel offers a free shuttle bus to Airside Mall and the MTR station. The driver takes a break from 3:30 PM to 5:00 PM, so be aware of that time slot. ✅ Ask the front desk for a special access wristband when you check in. This allows you to enter the venue super fast without having to squeeze through crowds (this alone makes it worth staying here!👏). Entry starts at 6 PM. From your room to the venue is a smooth 8-minute journey.👌 I saw many guests walking over in slippers, super relaxed haha. ✅ Check-out time is 11 AM, which is different from mainland China's 12 PM. Please confirm if you need an extension and communicate with the front desk in advance, otherwise, you'll be charged extra.❌ ✅ The hotel's restaurant options are very limited, and I heard the taste is just so-so. I recommend turning right out of the hotel, crossing the road to Kai Tak Retail Hub. It has mostly toy stores, but also plenty of restaurants. Prices are definitely higher than in mainland China, but still acceptable. The place I ate at was relatively cheap and the food was excellent!👏 Sushi Express felt even cheaper than in mainland China, and there wasn't much of a queue, worth a try!👏 ✅ A taxi from the hotel to Tsim Sha Tsui or Central costs around 160 HKD (including a 50 HKD tunnel fee) and takes about 10-odd minutes. Didi works fine, no need to specially download Uber. The taxi drivers are very friendly and talkative. ✅ The hotel does not provide disposable toiletries (they do provide disposable slippers) and not even bottled water. However, there are water dispensers on every floor, and the room comes with a glass carafe for you to fill. No need to bring a travel adapter, there are 2 USB ports + 1 universal plug, which is very convenient. ✅ The ** staff at the front desk are quite reliable, but there was one female staff member with a very bad attitude. ✅ The hotel is right by the sea. Turning left out of the main entrance leads to the waterfront, perfect for a relaxing stroll and enjoying the sea breeze in the evening. ✅ You cannot bring bottled water with caps into the concert. Even if you buy it inside, they will remove the cap. You can take a paper cup from the hotel lobby to fill with water from the dispenser. ✅ Although the room is small, it's generally quite new. If you're on a budget and not looking for extreme hustle and bustle, I think staying here is much more comfortable than staying in the city center. ✅ It's best to book a room with breakfast included. On the spot, it costs 178 HKD per person, and it's a buffet. ✅ Restaurants in nearby malls all charge a service fee. Even for a bowl of noodles, there's a 15% surcharge. Prices are higher than in the city center. ✅ Some taxis do not support Alipay or WeChat Pay from mainland China. It's recommended to use Didi Taxi or carry cash, otherwise, there's a risk of being refused service.❌ ✅ If you're staying at the hotel for a concert, you can enjoy yourself and eat in the city center first, then come back. Arriving an hour before entry is more than enough time.👌

I used to think this hotel was too out of the way, but this time I wanted to be by the sea, so I booked it. Only after checking in did I realize they have a shuttle service to Kai Tak MTR station, which is super convenient. The price was also affordable, and breakfast was included. Although the breakfast wasn't extensive, having it in Hong Kong is already very satisfying.

The hotel has excellent soundproofing, but the bed was too soft and lacked support, which affected my sleep. The pool water was murky, so I didn't swim for long. The highlight was Qi Fu Lou, where the service was excellent, and they even provided a birthday surprise, which was a real plus.

The hotel is located in Kai Tak and is not directly connected to the MTR station. There's a shuttle bus service to Airside, but it's not very frequent. I wasn't very satisfied with the cleanliness. The pillows had a strong sweaty odor; I honestly don't know if they had been washed. What's more, there was a used condom wrapper on the floor, which is completely unacceptable. The mirrors in the room were also very dusty. For the price of $1700, this level of hygiene is unacceptable. In a triple room, there were only two sets of towels. When I called the staff to provide the towels that should have been ours, they asked, 'Do you need an *extra* set?' This isn't an 'extra' set; there should have been three sets to begin with. When checking out, I told the front desk staff I was checking out, but they didn't even look at us once, and their attitude was very perfunctory. I felt disrespected. We originally came to celebrate a birthday, but ended up very unhappy. 🫠