Guest User
August 19, 2025
This hotel was a bit of a challenge to find. The hotel is located on the top floor of a building, and there were no clear instructions in our confirmation email or from on Agoda messages on how to get there (unless I missed it and if so, I apologize). One will need to enter what looks like a residential apartment door, take the elevator, and you'll find the hotel at the top floor. I'd recommend mentioning this in your listing to help future guests. Once we got settled, the hotel itself was clean, comfortable, and perfectly located. We could walk to plenty of shops, restaurants, churches, and landmarks. Although the room is not fancy, it’s super clean and the bed was comfortable; the air conditioning was a lifesaver during our summer visit. I would have given this hotel four stars, but unfortunately, there was a misunderstanding about breakfast. Before we arrived, I had an email conversation with the hotel where they confirmed a small breakfast would be provided. Upon check-in, the staff member, who was the same person I had emailed, informed me that they no longer served breakfast due to a policy change. That should have been communicated to us prior to our arrival, don’t you think? She then offered us the option to find another hotel, which felt a bit rude and was far too late to be a practical solution. While I could have pursued it with then or with Agoda, we chose to let it go. On a positive note, there was a coffee and hot chocolate vending machine available, as well as a bowl of free fruits in the lobby, which was a convenient option for a quick bite to hold you in the morning, esp. I’m diabetic. We just need to make other arrangements now that they changed their policy on us the last minute and without giving us options prior to arrival. Overall, it's not a bad hotel for a short stay.
