Hotel Panorama Bologna Centro

Very good hotel kind and helpful staff good conditions good cleaning

This hotel was a bit of a challenge to find. The hotel is located on the top floor of a building, and there were no clear instructions in our confirmation email or from on Agoda messages on how to get there (unless I missed it and if so, I apologize). One will need to enter what looks like a residential apartment door, take the elevator, and you'll find the hotel at the top floor. I'd recommend mentioning this in your listing to help future guests. Once we got settled, the hotel itself was clean, comfortable, and perfectly located. We could walk to plenty of shops, restaurants, churches, and landmarks. Although the room is not fancy, it’s super clean and the bed was comfortable; the air conditioning was a lifesaver during our summer visit. I would have given this hotel four stars, but unfortunately, there was a misunderstanding about breakfast. Before we arrived, I had an email conversation with the hotel where they confirmed a small breakfast would be provided. Upon check-in, the staff member, who was the same person I had emailed, informed me that they no longer served breakfast due to a policy change. That should have been communicated to us prior to our arrival, don’t you think? She then offered us the option to find another hotel, which felt a bit rude and was far too late to be a practical solution. While I could have pursued it with then or with Agoda, we chose to let it go. On a positive note, there was a coffee and hot chocolate vending machine available, as well as a bowl of free fruits in the lobby, which was a convenient option for a quick bite to hold you in the morning, esp. I’m diabetic. We just need to make other arrangements now that they changed their policy on us the last minute and without giving us options prior to arrival. Overall, it's not a bad hotel for a short stay.

Horrible. Our plane was delayed, and we called to find out if we could still get our room after hours. They told us yes, no problem, and to call when we got to the airport. We tried calling several times and finally someone answered that did not speak English and kept yelling at us that the hotel is closed. We already pre-paid this hotel and now have no recourse. STAY AWAY!!

This is the cleanest place that I ever been. Spotless. The place is closed to all major tourist attractions, restaurants and shops. The staff very friendly. If I go back to Bologna will stay here again. Many thanks. 👍👍

Lisa and Jon Marco were so helpful and accommodating. They made me feel welcome and comfortable after 14 hours of traveling. I honestly didn’t know what to expect when I booked a room without a private bathroom, but there were three bathrooms shared between nine rooms and it wasn’t an issue at all. My room was really nice and thank you to the wonderful staff.