My trip to Sri Lanka staying at RIU Hotel was amazing. It was my first time booking an All-Inclusive package, and I wasn’t quite sure what to expect—but overall, the experience exceeded my expectations.
There were a few areas that could be improved. The food, for instance, felt a bit low in quality, with limited options for a healthy diet. The gym was quite small, with limited equipment, and it would be great if the opening hours were extended to accommodate more guests throughout the day.
That said, the service was exceptional. The staff were attentive and professional, always anticipating guests’ needs—especially in the buffet restaurants.
Unfortunately, we didn’t get to try the à la carte restaurants as they were fully booked and very much in demand—something we weren’t aware of in advance.
We’d definitely love to return once the monsoon season is over, as the weather wasn’t ideal during our stay. The beach, while beautiful, was unsafe for swimming at the time, which was a bit disappointing.
