Yuzanso

A place feels local, not many tourists. When arrived at the train station, there is a phone we can call the hotel for free, then the hotel will come to pick up at the station, very considerate. Nice view from room. The bath tub inclduing the bathing space are outdoor. I was there in autumn, it was perfect day in the year to book this room as it won't be too cold when taking bath, of course it will be fine as long as we started taking bath but it needs some courage to start😆😆

The room was bigger than we thought and the views were so pretty especially during sunset and during nighttime. The private onsen was great! The staff were super helpful and friendly. Lots of activities to do as well as there are game rooms and shops. Would highly recommend coming here even for one night!

⭐⭐⭐⭐⭐ A Romantic and Relaxing Onsen Experience at Yuzanso! Yuzanso is a wonderful traditional Japanese onsen ryokan, especially perfect for couples looking for a romantic and relaxing getaway. Our room came with a private open-air onsen, which was definitely the highlight of our stay! The night view was absolutely beautiful, and soaking in the hot spring together while enjoying the peaceful night scenery was a truly romantic and unforgettable experience. The privacy made our stay even more special. All the staff were very friendly, welcoming, and helpful. The ryokan also provides a convenient shuttle van service, making transportation easier for guests. It is also just a short 4-minute ride by Uber. Breakfast and dinner were included in our stay, featuring authentic traditional Japanese cuisine. We really enjoyed experiencing the traditional Japanese food and hospitality. Overall, we had an amazing and memorable stay at Yuzanso. Highly recommended for couples celebrating a special occasion or simply wanting a peaceful and romantic escape. The private open-air onsen, beautiful night view, delicious food, and warm hospitality made our stay truly special. We would definitely love to visit again!

The ryokan is not very traditional. The personnel speak some English but they try their best. The kaiseki dinner and breakfast were very good although not the best we had. Nice cypress bath tub in the room.

First of all, I think the rating is inflated by the foreign travellers coming to Japan. This Ryokan is pretty much a middle / a little bit lower experience than what I've got to experience in some less popular places. I did not like the service. In general, it was lacking information a lot. When checking in, we were not offered any information about the morning transfer. Also there was no map booklet of the area offered that made us get lost a few times. These are pretty basic important service details that should be included in a quite expensive place like that. While these two weren't a major problem, the dinner and breakfast experience was somewhat disappointing for the same reason. We did not receive any explanation of the dishes, the way of cooking & eating. One of the served dishes was actually expected to be untouched by us until the next one is brought (why would you bring in the first one in the first place, or not put any sort of emphasis on this moment?). For the morning session, we also didn't get an explanation of what would be expected. We were left alone, and had to call the staff to fire the pots. And after waiting some time, we left without getting the dessert served because, as before, nothing was explained, and the whole situation felt very awkward. I think the hotel should really focus on teaching staff to explain certain things, putting more focus on when guests finish eating (or stating that the call button is the way to go), and not ignore foreigners if they don't speak Japanese that much (or expecting they don't speak Japanese). Also, we were provided only two bath towels, and that's all. No feet towel, no hand towel, no second set of bath towels. That made the experience much less comfortable. This is quite a mistake for a room that has a private bath. The room itself felt clean. The bath was nice, everything was pretty much ok. I liked the view a lot, two room setup. AC was a little bit hard to make sense of even with the ability to read basic Japanese. No coffee in the room, very basic tea set. I would not recommend this place unless you have a special interest in these room types, a discount, or these problems are fixed.

Good food, nice bathtub, friendly staff. Value of money.

Overall a fantastic Ryokan experience! Great friendly staff who were kind and helpful! Very clean. Not many options for lunch / dinner if you don’t pre book. Nearest shops/ restaurants are 20 min walk away. We paid extra for the hot spring and it was well worth it! Just gorgeous views.

One of the best hotels I’ve stayed at. The hotel feels grand and worth the price. Room was spacious and comfortable. The onsen was amazing with multiple options such as a sauna room, an outside jacuzzi style onsen and the main inside onsen. The food provided (breakfast and dinner) was a traditional Japanese style multi course meal. Highly recommended! Room also had a lovely view of Lake Biwa and a comfortable outside bath.