Vogue Hotel Supreme Bodrum

Have been coming to Turkey for several Years and after visiting the vogue 3 years earlier and loving it we decided to book it again…….WELL NEVER AGAIN !!!! Huge disappointment — and definitely our last time at Vogue Bodrum. It’s falsely advertised as open all year round but is over half closed!!!! The management clearly has no control, and the hotel is severely understaffed. Service & Restaurants: There were not enough staff to provide even basic service. We had to reset our own tables, fetch our own cutlery, and even get our own drinks. The buffet restaurant was always overcrowded and was only half open which towards the end of our week just got less and less and if you arrived a bit later, most food was cold or unavailable. Staff in the buffet just look right through you and can’t be bothered to ask if you need anything or clean up tables. This hotel claims to have 7 All à la carte restaurants except all but ONE are closed and they claim to condense all menus into one which is so far from the truth it’s laughable, however that said our service in the al a carte was probably the best we had received all holiday. In the buffet there was only one coffee machine for the entire restaurant, with 15-minute queues, and staff running around like “headless chickens.” They looked exhausted and were rarely friendly or helpful, often struggling to understand English. Local guests received better service simply because they could communicate in Turkish. Rooms: Upon check in we were told we had been upgraded but I don’t think that’s true as there was nothing more special about our rooms tan we had the previous visit, our rooms wernt even together and one smelt so bad of sewage we had to complain to guest services The maids did a good job and we had fresh towels daily and sheets changed during the stay, however a £30 pair of pyjamas went missing from one room and no one seemed to acknowledge this or even care, maids “didn’t understand” and guest services just passed us from pillar to post with no care given at all, poor service from reception and guest relations regarding this matter, so the pyjamas are probably on someone’s daughter by now I suspect Beach & Facilities: The beach has a beautiful setting, but again, no service beach and snack bar closed, QR codes don’t work half of the beach closed! “Candyland” was a ghost town: freezing water, most slides closed claimed to be “maintenance problem” in reality there’s just no staff. All food outlets except pizza and chips available to eat. The evening “funfair” had just a few rides with again most of them shut and everything — from rollercoaster, popcorn to candy floss even drinks that are free from the bar— was charged extra (€5!) Entertainment Hahahaha JOKE - zero entertainment 3 years ago we had live singers, incredible shows in the arena this year NOTHING! Staff claimed it was “too cold” to open the arena however it’s funny how a conference that was on for ZINZINO at the weekend had a party wi

The best Barmen in the world. Thank you, Mustafa, for the best cocktails in the world. Gorgeous views, super pools, a fabulous amusement park and a huge children's water park

We are still currently on holiday as a family at the vogue supreme hotel. It is absolutely gorgeous and is exactly like the pictures if not better. The staff have been really helpful already, our pram got lots of oil on it on the airplane so we took it to the reception staff who then sent it straight to their dry cleaners and 36 hours later it came back brand new. I would particularly like to thank Ulken for his help and for going to pick it up as soon as it was ready! All in all this hotel is brilliant, the food is unbelievable quality for an all inclusive and the rooms are the best I’ve ever stayed in.

HORRENDOUS AND I MEAN HORRENDOUS hotel. So dirty and unclean. No ac in the lobby it’s so uncomfortable. When we arrived nobody welcomed us we had 7 kids and 11 luggage. We managed to get our cases inside alone. Again inside body greeted us so we walked to the check in. There we waited 1 hour 30 mins to get our room keys in total we had 4 rooms. Once we got to the room the smell inside was absolutely unbearable the room was obvious it wasn’t ready for us. Dirty towels left all over the bathroom half opened sugar no coffee or tea stocked inside the kettle area. Half opened bottle water inside the fridge and no stock at all inside the mini bar. It was like we were given an old tatty room that’s never used. The 4 rooms were like this. They only provide a golf cart for check in and check out. Other than that no matter how far your room or villa is you have to walk to everything in the heat they don’t allow you pickup. Check in days after 3pm. We arrived at 4pm so why our room was not ready I don’t know. We spent 8 hours in reception only and moved onto another hotel which we are happy. The hotel charged us for 1 night with a defend for the last 8 nights when we literally checked out within 4 hours of entering the hotel. DO NOT book this hotel

Please please please Do not book this hotel And especially don’t book this hotel if you have small children or any food allergy’s !!! Management don’t care about guests !!! Guest relations try there best but hands are tied by useless management . looks amazing on paper . Looks like you’ll have magically memorys, Instagram is filled with fantastic positive things THEY want you to see . In reality it’s nothing. Like what is shown . I have been to Turkey many many times and never experienced anything like this in my life PLEASE DONT GO !!!!! It will leave you with lasting memories but for the wrong reasons . My partner came home with a spinal injury 2 herniated disc had to have injection in spine and may need surgery and my 10 months old baby ECOLI . Which has now caused him internal inflammation so he still has not recovered 3 month's later. And all due to poor maintenance in the hotel block shower drains that floods your room !!! Which you will smell sewage in the hotel as it stinks !!!! But the danger doesn’t stop there ….. Lift not working , and electric hisses Hills everywhere if you have any mobility issue don’t go. Everything up hills / ramps , lifts never work in hotel or at candy land so be prepared for hikes ! Also candy land land has one tent where everything you have to pay for 10 euro for trampoline. 10 euro for soft play . 5 euro for water even though all inclusive . And rides never open . Water park closed , so that’s basically your entertainment as no shows only 5 songs of a night . And that’s if lifts are working so you can Get up with prams . ZERO changing faculty’s for children!! Food not labeled if you have an allergy don’t expect to be catered for they left my daughter without food every single day . And as the hotel is in middle of no where no where else to go , if you don’t mind eating cold food that you don’t know what it is then you’ll love the food as that’s what you’ll get every day , Facility’s shut , bars closed , restaurants closed , ice cream closed . Donuts closed , Pools freezing only one heated pool which is too deep for smaller children and always crowded Kids areas DANGEROUS nails sticking out . Please please please don’t go I have so much footage it won’t let me upload videos if you need any feel free to contact me I will send to you , I have left comments on there social media warning people not to go they always get removed . But please choose somewhere else !!! Don’t waist your money or risk your family’s safety We were moved hotels as soon as my partner was released from hospital he had to have nerve spinal blockers for him to be able to walk !!! PLEASE PLEASE DONT GO