The worst night I’ve ever spent in a hotel in my life. There was a group of young people (around 18 yo) making a lot of noise from 00:00 to 02:00 am. I called the receptionist. The first time I called she was already debating if I was hearing something, and said “there’s nobody from this group on your floor” so I asked her if I should go investigate myself. She said no, that she would send someone. Nothing. So I went to the reception. There was another guy there, besides the lady. He heard me, and said he would do something. Nothing. So I went to the floor beneath mine and found 15 teenagers out of bed making noise and banging on things. I told them to go bed or I would call the police. I told the receptionist I would call the police, and NOTHING. The male receptionist kept saying they’re a group and that there was someone responsible for the group, but I have not seen him talking to this person not once. The female receptionist said “son niños” as if I had to stay the night without sleeping because they’re “kids”. Then they offered me to change rooms (sure, I need to move all my things in the middle of the night, and be even more bothered). I’m not even angry at the “kids”, I’m mad at the hotel, that seemed to think I was the wrong one for wanting to sleep. I didn’t by a nightclub ticket, I paid for a comfy quiet bed to sleep. No power outlets by the bed (in any of the apartments), shower curtains are disgusting (it’s 2026, get a bloody glass, that fabric curtain is disgusting) Restaurant: steak was good, fries and bacalao extremely greasy, to the point I didnt even eat it). Arroz con leche must be one of the easiest desserts to make in the world, but they can’t do that either. Awful.
