Four Points by Sheraton Juneau

Perfectly fine accommodation for a couple of days. Friendly staff.

Hotel was clean and spacious. Many shops and restaurants nearby, Staff was efficient and helpful.

Room had an uninstalled portable AC unit and a floor fan. For over $600 a night, it's reasonable to expect more than a floor fan for temperature comfort.

It was not worth $600.00 per night. There was no hot water in the shower, a water leak coming from the ceiling with a sticky residue, no air conditioning and it smelled stale.

The check-in process was confusing as apparently my assigned room was given to another guest. It took a staff of four to figure out what happened but they more than made it up by upgrading to a room with water views.

They had a nice shower after a week of travel. The staff was helpful and kind. Beds were comfortable.

My husband and I stayed three nights and our stay was very nice. Great staff, helpful always with a sense of humor. The location of the hotel, close to historic downtown and on the waterfront was very handy. We could walk to go shopping and restaurants. I would recommend this hotel to anyone and we will stay here again😊

Dirty bathrooms, no A/C, paint slopped all over the room, and no ocean view

The water view is awesome! The staff is friendly. For an older property the room was clean. The walk ability to downtown Juneau is great.