Wyndham Grand Vedana Ninh Binh Resort

firstly, about reception / front desk - awesome people and very supportive. Room smells bad: On the first day, the room had a strong unpleasant smell, and the bathroom/toilet had an even worse odour. I immediately requested housekeeping to clean the room. Shower / shampoo gel The bathroom amenities were of very poor quality. The shower gel was practically unusable, and the shampoo appeared to be very old stock. It had an unpleasant smell, produced almost no foam, and left me regretting using it. Room tidiness: we noticed few insects, ants and cockroaches. As we checked with other guests from same block, it’s same in their rooms also Almost same breakfast menu throughout the 3days Swimming pool - The swimming pool water did not look clean or properly maintained. It appeared stagnant rather than well-circulated, giving the impression that the water had not been refreshed. Location: Hotel / resort is too far from city, must rely on front desk for taxi booking. And some taxi drivers are greedy! We thought Whydham is great brand and booked this hotel, we regret it overall.

Perfect if having few days of relax and rest thanks to due good amenities which are proposed by the structure. Slightly difficult to reach, so is not the location as basecamp, but is perfect to have a rest and stay within the resort.

I like the atmosphere, breakfast was so nice! My room has beautiful view! The lady at the reception is very nice and helpful. Only thing I personally don’t like is the smell in the room.

Great resort, we were here a bit out of season, so not too many guests except during the weekend. If you are looking for something quiet, in the middle of beautiful nature, then this is the place to go. We liked the architecture very much. And yes, the resort is not the newest, and still not finished. Anyway, it gets our recommendation. If you are into night life, bars and restaurants and lots of tourists, then avoid this place :)

The facilities were excellent and the stay very comfortable. The staff were also excellent. Very enjoyable stay

Tottally bad in any aspect from hotel infrastructure to reception attituade