I arrived at a cheap hotel and did not expect much. But what exactly awaited me made me write this review. I booked a room for two. For three days. Upon arrival, there was no hot water. We went down and asked what was the matter. To which we were told, "We'll tighten it now and it will heat up in an hour." We left for 2-3 hours. When we returned, the water did not get warmer. Many factors were already pressing in this hotel. Plus, it was hot outside, and it was not possible to wash. So I wrote to support. Support wrote to me that they were waiting for an answer from the hotel and did not give one. I went down to buy water and ask what was the matter. I was told that a repairman had arrived and everything would be fixed. I asked support to answer (it was already 9-10 pm). I went back up. We waited an hour. The water did not get warmer and no one answered support. I went down again, but I no longer saw that friendly host. Because the man didn't like my requests for a response from support anymore. As a result, I already asked for a decision on the refund because I wanted to move out. The man simply left his post and ran away from me into the street. I followed him on the street, but he went around the corner of the building. There were other men sitting on the first floor. I still didn't understand who they were. They were there all day. They laughed out loud at the situation and pointed their fingers. It wasn't very nice. We went back up to the room and the air conditioner broke. We moved out in the morning. And the staff continued to ignore support. No one apologized or returned the money. Curtain.
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