Koa Kea Resort on Poipu Beach

Stay in paradise Wonderful property on a beautiful location! Enjoyed everything we took part-in - the room, the grounds, the pool, etc. (did not dine on the property or use the spa). The staff was friendly and helpful. Superb experience.

Perfect base in Kauai. Serene and tranquil. Rent a car and cruise around the island or lounge at the hotel by the pool. Close to poipu beach where the seals and turtles are great snorkeling. Amazing if you’re looking for a small boutique luxury experience. Ideal for couples

Nice boutique hotel, small pool, beautiful views. Walkable beach where turtles beach themselves each evening for a rest! Only disappointment was the restaurant. Food was cold and uninspiring. The restaurant also lacked atmosphere.

Wonderful Resort We were upgraded to an ocean view room. Spectacular! Super quiet, comfortable bed, excellent shower and great Nespresso! The staff couldn’t have been more helpful. Had great dinner recommendations from our valet. Walking distance to shopping and eating. Don’t miss a dinner or breakfast at Red Salt. Short drive to other eating and shopping.

We were excited about Koa Kea but left feeling disappointed and short-changed. I visited in 2011 and had a great time, things have certainly changed since being acquired by Pacific Hospitality Group. Check-in was super friendly and the sunsets are beautiful, with amazing hikes nearby, but everything else felt like a huge cash grab. Rooms are overpriced and ours (a garden view) faced a wooden fence with zero privacy. The furnishings were tired. We had about 5 medium sized cockroaches in our bathroom too. Extras are charged for almost everything (tho the free sunrise yoga was free and great). There’s an aggressive email marketing system targeting upgrades, valet parking is mandatory at $40+ a day, and even “Luxury” poolside daybeds are extra, supposedly with great service, but we experienced none. In fact, we had to chase down our included fruit plate at the end of the day. Late check out at 1pm is $100, 3pm is $200 extra! The hotel hosted a free cheese and wine hour with live music which was a nice touch. The external watersports company is great. There aren’t nearly enough loungers around the pool, especially shaded ones, making it hard to enjoy what little there is in terms of amenities. The food is wildly overpriced — $60 for a burger and drove us to eat offsite. Koa Kea tries to present itself as a luxury boutique resort, but it doesn’t deliver. We won’t be returning.

Pleasant stay The resort was very clean. The room was beautiful and comfortable. The service to the room was extraordinary. The landscaping was lush and gorgeous. However, the resort was not very large. The pool was small and the lounge chairs were always occupied. We barely got a chance to sit poolside. The access to the beach was blocked because of high tide. The food and beverage prices were above what we would like to pay. It seems that most people, including us, went off property for meals. The staff were, friendly, helpful and courteous. The lei greetings and complimentary bottle of wine was a special touch. It would be nice if an alternative, such as a voucher for the gift shop etc.)to the wine was offered, as we are not alcohol drinkers.