Guest User
November 25, 2025
My friends and I recently stayed at Mad Monkey Resort on Koh Rong, and unfortunately, the experience was extremely disappointing from beginning to end. I cannot recommend this place to anyone.
Despite having a confirmed booking for six people, we were shocked to be told at check-in that there were no rooms available for our group. The staff offered no assistance, showed no willingness to resolve the issue, and simply informed us that they had "nothing" for us. Their lack of effort to provide a solution was incredibly frustrating.
The problems didn’t stop there. The resort lacked even the most basic amenities. There was no drinking water provided, and several essential items were missing from the room, making our stay uncomfortable and inconvenient.
The service was by far the worst I have encountered in Cambodia. The staff’s unprofessional attitude and the resort’s failure to honor a confirmed reservation completely ruined our trip. Do yourself a favor—save your money and stay somewhere that truly values its guests.