Courtyard Reno

Buyer beware!!!!! This place is awful! I reserved a 2 queen room and at check in they gave me a king bed only, did not tell me they switched it and when I showed them my reservation they told me it was my fault despite the reservation clearly showing 2 queens! When the manager arrived on scene she told me the hotel was full and they had no other rooms and that I had to take what they gave me! Wow!!!!! So don’t trust them! Staff was absolutely awful! It was so bad I cancelled my reservation and went somewhere else to salvage the trip.

Toilet needs to be updated. It was the old model that is very low. It makes it difficult for any person to get up without holding on to something for assistance. Toilet lid kept flopping down on you during use. Fixtures were also outdated in the bathroom. Also, the room needs more lighting imn most areas.

Good location with plenty of parking. Breakfast options were limited but were fine. Clean room and shared spaces.

Was close to everything I needed. Only complaint is typical of most major hotels: pillows could be better.

Loved the layout of the king room w sofa. The breakfast was great. Gene and the barista were very accommodating and friendly. We will be back.

Great service, very clean room (room 409), great location that’s close to shopping and restaurants, great price for the room we stayed in.

Very clean and quiet. Perfect for what we wanted. Bistro had excellent food as well