Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

We had a fantastic stay at Asia Gardens Hotel & Thai Spa, but the real standout was the food. Every meal felt like an occasion — from the beautifully presented breakfasts to the exceptional Asian and Mediterranean dishes at dinner. The quality, variety, and attention to detail were far beyond what we expected. The setting is peaceful and lush, but it’s the dining that truly makes this place special.

Absolutely beautiful setting… and the only reason I’ve given four stars! Very expensive, which is understandable for the upkeep of the gardens in the surroundings. The treatments were amazing but should be as they are also expensive but not surprisingly. Felt a bit rushed off the tables but it was busy so… It’s my second visit this time I’m here with my daughter We had a nice meal last night not amazing but we enjoyed it in the Ko Samui restaurant. Decided to give it another try. But tonight, we’re very disappointed in the quality of the food and couldn’t even eat it! Meat was awful and the two dishes mushy and tasteless We were not charged, so fair enough (would rather have paid and enjoyed) but even the pudding that we were charged for wasn’t really the best! The wine was nice and staff freindly luckily and always try and look for the positives We’ve had a lovely time despite that because you always make the best of things. We had a very nice meditation class. Breakfast was lovely! I really don’t mind paying a lot of money for something if it is the best and coupled with the attention that we’ve had there has been a bit of a mix. We had a paella in the restaurant by the big pool. Today It was very bland which is a shame because yesterday we both chose a fish dish and both were lovely! We live in Spain and it’s not difficult to make a nice paella! So that was a bit disappointing! The salad was nice!

We had an exceptional stay and truly did not want to leave. From the Koh Samui restaurant to the Lombok pool, every part of the hotel felt thoughtfully designed and relaxing. The three heated swimming pools were fantastic, and the complimentary activities, including Tai Chi and cocktail making, added something special to our time there. The spa was a real highlight of our stay. The facial was exceptional, leaving my skin feeling refreshed and revitalised. The treatment room itself was just as impressive, with a stunning view overlooking a peaceful water fountain, which made the whole experience even more calming and immersive. We only stayed a few days but found ourselves completely immersed in the experience, rarely leaving the hotel at all. The peaceful atmosphere stood out, from the gentle sound of frogs in the evening to the beautiful koi carp pools and lush trees surrounding the grounds. We arrived needing a break and left feeling completely refreshed. A genuinely calming and memorable experience.

We went to this hotel for 2 nights, it is not cheap we knew we would be eating in the hotel's restaurants as no where else nearby, we expected it to be expensive but was looking forward to top notch food! This sadly wasn't the case ate in Koh Samui on the 1st night which was poor we go to Thailand a lot! We went to the Italian the 2nd night again we expected a lot better the veggie pasta consisted of just 4 pasta shells over 20 euros! The steak was tiny served with just a few fries over 30 euros! The other thing that we didn't expect in such a high end hotel is that there are no facilities to shower and change on late check out! But the hotel room and grounds were fantastic as were all the staff.

The most beautiful hotel set in gorgeous grounds! The staff really make this hotel all the more outstanding! They’re all so attentive and helpful couldn’t have asked for better! Will most definitely be returning for a weekend for relaxation and reset! There’s so many pools to choose from and for the more active a paddle court! Thank you Asia Gardens for the most perfect few days!

We had a couples massage booked at Asia Gardens Spa and arrived early, as we were genuinely considering staying at the hotel that evening. As frequent guests of luxury brands such as Four Seasons and Aman, we are very familiar with the level of service and flexibility expected at this standard. Upon politely asking if it would be possible to briefly view the hotel or an available room, we were met by the concierge manager with a notably dismissive and unwelcoming attitude. We were told this was “hotel policy” and that non-guests could not be shown the property. While policies can vary, what was particularly disappointing was the complete lack of hospitality, flexibility, or basic courtesy in how this was communicated. Despite having a confirmed spa reservation, we were also told we could not remain in the lobby and were repeatedly directed away, which felt unnecessary and uncomfortable. At no point was there any effort to assist, offer alternatives, or handle the situation in a manner consistent with a luxury guest experience. As a result of this interaction, we chose to cancel our treatment and decided not to pursue staying at the hotel. We hope management takes this feedback seriously, as the issue is not the policy itself, but the tone, approach, and lack of guest awareness shown by the concierge manager. This level of service does not reflect the standards expected from a hotel positioning itself in the luxury segment.