Ace Hotel Kyoto

I really love this unconventional commercial space. The hotel design is very tasteful, with great attention to detail. The overall integration of the hotel and commercial area is excellent. I've stayed here a few times already and highly recommend it.

Overall, I'm satisfied. The new wing is beautiful. The hotel lobby and cafe complement each other perfectly, creating a wonderful atmosphere. The room we got wasn't very big, with just a small bay window area for relaxation. It had a record player, which added a nice touch to the ambiance. The garden in the new wing is absolutely stunning!

The rooms feature a modern design with wooden furniture, and the hotel environment is very pleasant. The lobby's public areas offer lounge sofas and coffee tables, as well as shared co-working desks, catering to various guest needs. It feels very vibrant, suitable for both leisure and business travelers. The soundproofing in the rooms is excellent, and the bedding is extremely comfortable. The hotel's overall architecture, with its red bricks and black grid windows, is both classic and contemporary, blending well with Kyoto's traditional wooden building style. The first floor houses a stylish small shopping center, Shinfukan, with trendy brands, which is quite interesting. I would definitely choose to stay here again. I'd love to know the brand of the mattresses and pillows, my daughter really enjoyed them!

I have to leave a bad review for ACE hotel. We stayed for three days. On the first day, we were led to a table next to the kitchen, and we said we didn't want to sit there because of the strong cooking smells. On the third day, the same host led us to a table by the kitchen again. We still didn't want to sit there, and she actually got upset with us. It's one thing not to remember guests' preferences, but to get annoyed when a guest voices their concerns? Unacceptable. There are many fantastic hotels in Kyoto with truly dedicated service; I absolutely do not recommend this one.