The management at this hotel is unfortunately terrible and very poor.
1. I booked two rooms for two days. On the first day, while I was out, the hotel staff entered my room without my permission, claiming they were cleaning it. My belongings, including my bag and phone, were still in the room.
Afterward, the hotel sent me a WhatsApp message with a photo showing a blood-like stain on the duvet. We were upset because they checked the room before we were ready to check out and without our permission. They then demanded a fine.
2. We learned our lesson, so on the second night, before we went to bed, we video-recorded the condition of the sheets and mattress, which were indeed dirty and had many stains. This was our evidence for check-out the next day.
And sure enough, when we checked out, they again claimed there was a stain on the pillow. But since we had proof, we complained.
So, for anyone planning to stay here, please be careful and double-check the condition of your room.
Original TextTranslation provided by AI