The Palmer House Resort, Ascend Hotel Collection

Loved this little motel style resort. Our king room was HUGE. The water in the shower was HOT. AC wasn’t the best but kept us cool enough plus a fan above the bed. Stunning area and the small town near by is soo cute

Spacious property & rooms in a great location. The amenities are 30 years outdated, sadly, considering the potential this beautiful land occupies. The pools needed refinishing (paint peeling & floating, grime stuck on floor & walls) slimy feel on the walls, the hot tub inside was running, but in a dark, sad corner overlooking the peeling pool. The outdoor spa was empty, filled with rainwater and leaves. The fishing dock was crumbling and adjacent to a sunken boat full of bottles & trash. Restaurant, closed. Breakfast was continental. Staff so nice. There were only 3 people on the property, but all of us next to each other with a parking lot view. Affordable, 1 star motel in a great location.

Was not what we expected from $250/night even thought we were just there to shower and sleep. Breakfast was out of bagels and toast. Cuppucino tasted just like brown water .

This place was so bad we left within a half hour of arrival. We arrived in the afternoon and the bathroom sink wouldn’t drain, so we were going to flood ourselves out washing our hands and brushing our teeth. The front desk said that maintenance was gone for the day (it was in the 4PM range) and there was nothing they could do. Also, the check in sheet said there was no password on the WiFi, but there was indeed one, that the front desk didn’t know. There was also a 2” gap under the door to our room, into the hall, so anyone could have stared into our room under it and also not safe in a fire. We had a window unit HVAC unit that was held in place by a bath towel. Do I need to keep going?

Stayed in suite room July 2026. On plus side, room was spacious and mostly clean and it was a short walk to downtown Manchester. But roof shingles were disintegrating and chips of it littered the deck. Shower had some black mildew. Sofa and chairs had the hardest cushion of any upholstered furniture I've sat in. Coffee maker unusable due to water left in it that promoted some kind of mold in tank. My request for new coffee maker and another set of towels was ignored. Indoor pool has lots of peeling paint and outdoor pool needed skimming - saw a plastic cup floating in it. Complimentary breakfast was not as good as typical chain. Disappointing stay.

They noticed i had a 13 year old daughter and 9 year old son in toe. The upgrade to a suíte was complimentary and close to the pool. Definitely suggest this place. Breakfast was good and everything is close. We really enjoyed our stay.

We stayed at the Palmer House years ago and this visit was not as good. The hotel appears run down, the English muffins for breakfast were stale and there was a man hanging outside of his room two doors down from us shirtless and smoking. The staff was lovely and very nice.

AC did not work. Temp in room was over 85. Front desk told us it was a whole resort problem which was not true after speaking to other guests. They could not fix the problem or give us another room. Toilet did not flush. My husband had to fix chain. Sink did not drain. We did not stay and got a refund.

I would definitely stay here again, but the property itself is a little run down. I'm sure that at one time the place was beautiful, but it appears that years of deferred maintenance could be taking its toll. The once beautiful marble walkways all around the place seem to be falling into disrepair, and the maroon canopies that cover several road-facing windows are now sun faded and sagging. While the walls, ceilings,and floors of our room seem to have been recently renovated , it looks like they just moved the same old nicked, scratched, and stained furniture back into the room. But the thing that was of most concern to me was that the Cable remote wasn't paired to the TV, making watching a World cup game very difficult that evening. The one saving grace was that, on a 90+ degree day, the pool was cool, clean, and used surprisingly little by the other guests. Also, the staff at the front desk were very polite and professional, both upon check-in and check-out .